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CASA · 1 month ago

Workforce Development Coordinator

Woodbridge, VA, US

Full-time

Onsite

Mid Level

$48K/yr - $52K/yr

CASA is dedicated to creating a more just society through community empowerment and education. The Workforce Development Coordinator will focus on enhancing workforce skills for CASA members by coordinating training programs, conducting needs assessments, and engaging with various stakeholders to align services with labor market trends.

AdvocacyCommunitiesNon ProfitSocial

Diversity & Inclusion

Responsibilities

Develop, establish and coordinate training opportunities according to the market’s demand for employers and employees in Virginia

Conduct individualized workforce needs assessments and resume writing assistance

Screen, recruit, and provide feedback when evaluating the effectiveness of instructors and volunteers assigned to the program

Analyze training needs in regard to required materials, physical infrastructure, and regulatory compliance requirements to develop a plan on class provision or expansion

Support and implement the development and expansion of the membership program

Ensure that members understand and join CASA’s model by combining services and organizing to build community power

Participate actively in the annual planning process, including developing and executing individual work plans, evaluating and providing feedback on plans as the year progresses

Meet deadlines established by the supervisor and individual work plan

Think creatively about ways to improve further his/her specific job and CASA as an organization

Organize, administer and record results of standardized language assessments and student surveys; track program data and progress as required by funders and departmental priorities

Conduct community outreach and advertisement of course offerings

Recruit, register, add and drop students while keeping master class list updated and enter all relevant data into Salesforce for recordkeeping and reporting purposes

Collect and record class registration payments and textbook sales

Provide onsite support to teachers and students; monitor teacher supplies and materials

Participate actively in the annual planning process, including developing and executing individual work plans, and evaluating and providing feedback on plans as the year progresses

Promote CASA membership and services; collaborate with other CASA departments and programs to ensure that members enjoy an excellent experience with CASA such that they can contribute to building the power of the immigrant community

Provide quality customer service, interactions and responses to all members, partner organizations, vendors, visitors, callers and any other individual or organization you may encounter in your role with CASA

Disseminate information regarding CASA events & community events to students

Plan graduation ceremonies; attend community events promoting classes

Participate in CASA actions, mobilizations, and events as needed and required; recruit students to participate

Other duties as assigned by the supervisor related to position

Qualification

Project coordinationExperience in adult educationBilingual English/SpanishMicrosoft WordMicrosoft ExcelSalesforceCustomer serviceInterpersonal communicationConflict resolutionNegotiation skillsOrganizational skillsCreative thinking

Required

Bachelor's degree required or comparable experience

Bilingual English/Spanish

Valid US Driver's License and reliable vehicle

Deep commitment to social change and to growing CASA as a membership organization in which members have decision-making authority

Excellent writing and speaking skills

Excellent computer skills, including Microsoft Word and Excel and other databases, and willingness to learn other needed computer programs

Strong interpersonal communication, conflict resolution and negotiation skills; able to work efficiently and effectively in a high-stress environment

Demonstrated experience in project coordination

Ability to work independently and as part of a team

Highly organized and able to handle multiple ongoing projects

Experience working with low-skilled immigrant populations and with adult learners who have limited or interrupted formal education

Knowledgeable regarding Popular Education and other Adult Education methodologies

Energetic and creative with a can do attitude

Extremely punctual and able to meet programmatic deadlines

General cash handling and accounting skills to collect and accurately record monies

Excellent customer service skills

Must be able to work flexible hours including evenings and weekends

Must have reliable transportation and a valid US driver's license

Preferred

Advanced degree a plus

French is a plus

Knowledge of construction trade skills

Benefits

Generous paid time off, including: annual leave starting at three weeks per year (proportional accrual per pay period), two weeks of sick leave, three days of personal leave, and additional compensatory leave for exempt employees.

Sixteen (16) paid holidays per calendar year.

Excellent Benefits Package including employer paid benefits as follow: Health, dental, and vision insurance (CASA pays 100% of the premium costs for the employee up to our HMO plan, 55% for couples, 65% for children and 60% for family), Basic life and AD&D, Long and Short Term Disability insurance, Professional Development: Those pursuing a course of study related to work performed at CASA may be eligible for a reimbursement up to $2,000, Employee Assistance Program (EAP).

Additional voluntary benefits: FSA Account including Dependent Care, 401(k) retirement plan with a 2% employer discretionary match, Accident, Critical Indemnity, Hospital insurance.

Allowances: Mileage reimbursements for those positions that are required to drive on CASA business, Cell Phone stipend for those positions that are required to use their cellphone for CASA business.