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Imperative Care · 1 month ago

Associate Communications Manager

Campbell, CA

Full-time

Hybrid

Entry, Mid Level

$98K/yr - $106K/yr

1+ years exp

Imperative Care is focused on revolutionizing stroke treatment and improving patient care. The Associate Communications Manager will support the development and execution of a multi-channel communications strategy, collaborating with stakeholders to ensure effective messaging and content alignment with the company's mission.

Health CareMedicalMedical Device

Responsibilities

Create and/or review internal and external content including emails, blog posts, website language, digital signs, social media posts, intranet content, newsletters, infographics, videos, presentations, and branding materials

Collaborate with stakeholders and recommend appropriate communications to meet the needs of our employees and programs

Administer and monitor the performance of the company’s intranet platform, including ongoing content development, data coordination and messaging execution

Analyze platform user engagement metrics and recommend strategies and actions to improve internal communication experience

Participate in communications projects, complete appropriate follow-up, maintain content calendars and track project deliverables to meet deadlines, ensuring clarity of assignments and next steps for the execution of the overall communications strategy

Prepare and share updates and feedback to project leads and management, noting accomplishments and challenges that may affect meeting deadlines or project completion

Support the development and review of press releases, company statements and other critical external communications materials, including website social media content

Monitor publicly available information including media coverage, marketing materials, social media, and clinicaltrials.gov for company and industry related news and developments. Highlight relevant information for leadership to determine what to share or incorporate into other communications

Provide support to video and photography needs across the organization

Perform administrative activities as needed to support senior leadership and other staff: Schedule meetings and conferences (on & offsite), book and setup meeting rooms, etc

Coordinate company events and participate in project management activities

Maintain filing system and organize documents, photos, media coverage, etc

Submit on behalf leaders, or follow up on expense reports, as needed

Gather the necessary input and Information from key stakeholders to support communications planning and execution

Test new communication tools and platforms as needed to improve engagement effectiveness

Qualification

Communications strategyContent developmentAdobe Creative SuiteMedical device experienceMarketing tools proficiencyCommunication skillsRelationship buildingDetail-orientedConfidentiality awareness

Required

Excellent communications skills (both written and verbal) required

Ability to build relationships with internal team members and external contacts, communicating effectively and professionally

Ability to work independently and to prioritize activities and workload

Ability to uphold a strict level of confidentiality and have awareness for the sensitivity of materials/meetings/etc. to which this position will have access

Be reliable, detail-oriented, and task-oriented; proactive in approach to the role, taking charge of the items that require attention and completion

Skilled in the use of Microsoft office suite, especially Word, PowerPoint, Excel

Preferred

Bachelor's degree preferred and one year of related experience, or an equivalent combination of education and experience

Prior medical device or bio-tech experience is preferred

Developing skill with communications and marketing tools like Canva, Simpplr (or similar intranet hosting platform), or MailChimp, Asana or similar platforms and PC-based applications

Proficiency of Adobe Creative Suite applications (Illustrator, InDesign etc.) is preferred