Dataiku · 1 week ago
Technical Account Manager - US East
New York, United States
Full-time
Hybrid
Senior Level
$180K/yr - $220K/yr
7+ years expDataiku is The Universal AI Platform™, empowering organizations to harness their AI capabilities. The Technical Account Manager will work closely with strategic clients to manage technical aspects of their accounts, ensuring successful deployment and operation of the Dataiku platform while fostering strong client relationships.
AnalyticsArtificial Intelligence (AI)Big DataData IntegrationEnterprise Software
Responsibilities
Work with the Customer Success team and customers to jointly identify near and longer-term priorities and define the associated engagement plan
Manage milestones with Customer Success Manager and customer and contribute to deliverables, provide regular status updates and proactively identify and mitigate issues/risks
Centralize the technical information about clients and take part to the account strategy and with the other members of the account team
Play an active role contributing to the growth and scalability of the Field Engineering team through robust documentation, continuous process optimization, and peers upskilling
Work with Customer resources as a primary technical advisor, providing guidance and hands-on support on the following matters: Dataiku platform architecture (initial deployment, expansions), platform operations (upgrades), best practice related to Dataiku usage, security, data management, compute resources, ML-Ops, Monitoring, etc
Help clients troubleshoot the implementation of the product within their systems
Ensure that feature requests are effectively recorded and communicated to product and R&D
Advise client tech leaders on choices around new companion technologies and tech strategies around Dataiku
Support innovative approaches around Dataiku (edge computing, deep learning, advanced MLOps, for example)
Qualification
Required
7+ years of experience in a customer facing technical role
Comfort and confidence in client-facing interactions
Ability to work both pre and post sale
Strong Linux system administration experience including networking
Experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM
Hands-on experience with cloud based services like AWS, Azure and GCP
Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning
Experience with the Hadoop and/or Spark ecosystem for setup, administration, troubleshooting and tuning
Preferred
Experience with Python
Some knowledge of Java, nice to have
Some knowledge in ML Ops
Benefits
Stock options
Medical, dental, and vision plans
Flexible spending accounts
Pre-tax commuter benefits
A 401k company match
Paid vacations and sick leave
Paid parental leave
Employer paid disability coverage
Additional health and wellbeing perks and benefits
Company
Dataiku
Dataiku operates as an enterprise artificial intelligence and machine-learning platform.
1001-5000 employees
H1B Sponsorship
Dataiku has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (1)
2023 (2)
2022 (3)
2021 (3)
Funding
Current Stage
Late StageTotal Funding
$846.84MKey Investors
Wellington ManagementTiger Global ManagementSnowflake Ventures
2022-12-12Series F· $200M
2021-08-05Series E· $400M
2021-04-20Series Unknown
Leadership Team
Florian Douetteau
Co-Founder and CEO
Clément Stenac
Co-Founder & CTO
Recent News
https://fastcompanyme.com
2025-12-19
crnasia.com
2025-12-15
Company data provided by crunchbase