UserTesting · 2 days ago
Strategic Account Executive
United States
Full-time
Remote
Senior Level
7+ years expUserTesting is a leader in human insight, dedicated to helping organizations enhance customer experiences through actionable feedback. As a Strategic Account Executive, you will drive growth by managing strategic enterprise accounts, collaborating with cross-functional teams, and leveraging UserTesting's platform to deliver customer value.
Consumer ResearchMarket ResearchMarketing AutomationProduct ManagementSaaS
Responsibilities
Retain and grow a portfolio of strategic accounts across UserTesting’s solution set, with a focus on long-term, value-based relationships
Own and execute the NORAM territory strategy in collaboration with Renewal Managers, Customer Success Managers, Solutions Consultants, and BDRs
Achieve quarterly and annual sales growth targets with forecast accuracy and discipline
Lead pipeline development through both self-sourced activity and team collaboration
Drive a consistent and customer-centric sales process that aligns with UserTesting’s proven methodology
Partner with cross-functional teams (Solutions Consulting, Channel, Insights, Deal Desk, and more) to deliver impactful customer outcomes
Cultivate executive-level relationships and advocate for customers across all levels
Maintain detailed and organized activity within Salesforce, Clari, and the full sales tech stack
Qualification
Required
7+ years of experience in enterprise SaaS sales, with a proven track record of exceeding quota and growing strategic accounts
Experience growing and retaining customers with seven-figure revenue under management
Experience working with Fortune 100 companies, navigating complex org structures and high-stakes deals
Executive presence with strong communication skills and ability to influence and drive consensus at all levels of an organization
Demonstrated success managing and closing high-value software and services deals in multi-stakeholder environments
Strategic thinker who can creatively structure deals to drive mutual value within tight timelines
Ability to collaborate cross functionally
Proficiency in Salesforce, Clari, Outreach, and productivity tools (Google Suite, MS Office)
Willingness and ability to travel up to 50%, with frequent onsite visits to customer locations across North America
Preferred
Experience in UX, digital, eCommerce, or market research is a plus
Company
UserTesting
UserTesting is an on-demand human insight platform designed to improve customer insights.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$152.74MKey Investors
Scottish EnterpriseInsight PartnersAccel
2022-10-27Acquired
2021-11-17IPO
2020-11-17Grant· $4.24M
Leadership Team
Eric Johnson
CEO
Jamie Anderson
Chief Revenue Officer
Recent News
Business Wire
2026-01-24
2026-01-09
Destination CRM
2026-01-09
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