Tokio Marine Highland ยท 3 weeks ago
Product Configuration Analyst
Chicago, IL
Full-time
Hybrid
Senior Level
$90K/yr - $130K/yr
5+ years expTokio Marine Highland is a leading property and casualty underwriting agency that provides tailored risk management solutions. The Product Configuration Analyst will be responsible for configuring and supporting Sapiens software solutions, acting as a liaison between business users and IT to ensure optimal system performance.
Auto InsuranceFinancial ServicesProperty Insurance
Responsibilities
In collaboration with the Director of Solutions Delivery, analyze business requirements and translate them into Sapiens system configurations and solutions
Work closely with business stakeholders, Solutions Delivery Leads, and the broader IT team to document configuration specifications based on documented business requirements
Design, test, implement, and maintain configuration changes in Sapiens software to support business operations and process improvements
Troubleshoot and resolve configuration-related issues, providing timely support to end-users and technical teams
Document configuration procedures, changes, and system enhancements for future reference and compliance
Assist in system upgrades and integration projects as needed
Stay updated with Sapiens product improvements, best practices, and industry trends to ensure system configurations remain current and effective
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Business, or a related field (or equivalent experience)
At least five(5) years experience working in a technical capacity with Sapiens CoreSuite for North America or a similar application, including an understanding of the data model, configuration version management principles, and familiarity with co-configuration/co-development practices
Strong XSLT experience and comfort working with application integrations and external APIs
Creative problem-solving skills and a drive to examine the end-to-end impacts when analyzing reported issues and requested enhancements
Understanding of insurance or financial services processes and terminology
Proficiency in analyzing business needs and configuring enterprise software solutions
Excellent problem-solving, analytical, and communication skills, including the ability to communicate not just the 'what,' but the 'how' and the 'why' of system behaviors
Ability to work collaboratively in a team environment and manage multiple priorities
Willingness to complete configuration/design reviews and provide guidance to junior configurators and other members of the Solutions Delivery team
Preferred
Experience with business process mapping and documentation
Solid understanding of the BillingPro and/or ClaimsPro application architecture and core functionality, including asynchronous processing
Knowledge of SQL, XML, or other data management/query tools
Comfort acting in a consultative role when working with stakeholders; a willingness to challenge assumptions and ensure the implications of changes are fully understood before implementing
Company
Tokio Marine Highland
Tokio Marine Highland is a property and casualty underwriting agency.
201-500 employees
H1B Sponsorship
Tokio Marine Highland has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (3)
Funding
Current Stage
Growth StageLeadership Team
Norman Heinrich
Chief Executive Officer
Eric Wurmser
Chief Operating Officer
Company data provided by crunchbase