Health Plus Management · 1 month ago
Surgical Scheduling Coordinator - Temporary
Health Plus Management is a Physician Support Organization that provides administrative support to healthcare practices. The Surgical Scheduling Coordinator is responsible for answering incoming calls, obtaining patient information, scheduling appointments, and maintaining office operations while ensuring patient privacy and confidentiality.
Health Care
Responsibilities
Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner
Maintain the daily operations of the office by following standard operating procedures and guidelines
Contribute to team effort by smoothly transitioning into daily roles as needed
Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant)
Respond to inquiries, resolves risen issues, schedule patient appointments
Other administrative tasks as needed
Qualification
Required
Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner
Maintain the daily operations of the office by following standard operating procedures and guidelines
Contribute to team effort by smoothly transitioning into daily roles as needed
Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant)
Respond to inquiries, resolves risen issues, schedule patient appointments
Other administrative tasks as needed
Strong computer knowledge and windows program including Microsoft word/excel
Excellent verbal and written communication
Outstanding customer service skills
Exceptional organizational and time-managements skills - the ability to multi-task is a must
Adaptability and flexibility while working in a fast-paced environment
Problem-solving ability and aptitude
Outcome-focused, with an ability to work under pressure
A solution-oriented mindset
A strong sense of urgency and focus in accomplishing tasks
Preferred
1+ years of relevant medical administrative experience, preferred
Experience with medical insurance/verification is a plus
Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred
Experience with EMR, preferred
Company
Health Plus Management
Health Plus Management (“Health Plus”) provides the most effective solutions for physicians who wish to outsource their practice’s non-medical functions.