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Endicott College · 4 days ago

Assistant Director, Financial Aid

Beverly, MA

Full-time

Onsite

Entry, Mid Level

$60K/yr - $65K/yr

2+ years exp

Endicott College is a vibrant community located on Boston’s North Shore, known for combining academic excellence with hands-on learning. The Assistant Director, Financial Aid is responsible for awarding financial aid to graduate students, ensuring compliance with regulations, and providing excellent customer service.

Higher Education

Responsibilities

Assist with awarding of federal, state, and private sources of financial aid for both incoming and returning graduate students

Counsel prospective and returning graduate students on all aspects of financial aid

Perform Verification for selected students and review other documents required based on ISIR processing, to ensure compliance with Title IV regulations

Monitor and keep up with changes in graduate aid funding, processing, or regulations

Assist with private and federal loan processing for both graduate and undergraduate students, and follow-up as needed

Reconciliation of federal and private loan funds on a monthly basis to ensure all awarded funds have been received, and all received funds have been transferred to the correct student’s account

Represent the Financial Aid Department and provide presentations if needed at various college-related functions both virtual and in person

Support the Undergraduate Financial Aid team with coverage of counseling and other duties during busy times or vacations, as needed

Support the Associate Director of Student Employment as needed

Perform other duties as assigned

Be an active participant in the life of the College by attending and supporting key events like Commencement, Homecoming, and other all-hands-on-deck gatherings. Show a spirit of collaboration and community involvement, including volunteering when possible

Qualification

Financial Aid experienceCustomer service skillsCommunication skillsAnalytical abilityMicrosoft ExcelProblem-solvingInterpersonal skillsAdaptabilityTeam playerInitiative

Required

At least two years' experience working in a Financial Aid Office setting or related environment

This position requires outstanding written and oral communications and interpersonal skills, including sensitivity to and experience working with people of diverse backgrounds, experiences, and abilities

Problem-solving, and analytical ability typically acquired through attainment of a bachelor's degree

Outstanding customer service skills; true commitment to providing solutions in a timely manner. Ability to work quickly, independently, and accurately, prioritizing work based on urgency and demand

Ability to adapt to a changing environment and handle multiple priorities

Uses sound judgment and discretion when handling confidential matters

Preferred

Experience working in a financial aid management system; experience working with Workday for Financial Aid a plus

Working knowledge of Federal Title IV regulations and processes, especially awarding of Federal Direct Loans. Prior Experience with Common Origination & Disbursement (COD) and National Student Loan Data System (NSLDS) preferred

Experience working with graduate student populations a plus

Excellent Microsoft Office skills, especially Microsoft Excel and Word preferred