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United Airlines · 2 days ago

Sr Designer - UX

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$88K/yr - $114K/yr

4+ years exp

United Airlines is a leading airline committed to enhancing travel experiences through innovative technology. The Senior Designer – UX will lead interaction design efforts, creating intuitive digital experiences and collaborating with cross-functional teams to elevate product quality across platforms.

HospitalityIn-Flight EntertainmentService IndustryTransportationTravel

Responsibilities

Craft intuitive, usable, and visually excellent interactions: Design interaction models that balance clarity, usability, and visual refinement, enabling users to navigate confidently across products and touchpoints

Design inclusive, cohesive omnichannel experiences: Ensure interaction patterns, visual language, and behaviors remain consistent and seamless across platforms, devices, and channels to support a unified end-to-end experience

Define interaction and motion patterns: Establish how interfaces behave — from micro-interactions to complex flows — using motion, hierarchy, and visual cues to enhance comprehension, feedback, and overall usability

Prototype to explore, communicate, and validate: Build high-fidelity prototypes, interaction studies, and storyboards that bring behavior and visual design to life, supporting rapid usability testing and alignment with partners

Elevate product quality through cross-functional collaboration: Work closely with product designers, engineers, and marketing to ensure interaction, usability, and visual design come together seamlessly in production

Contribute to the design system: Work with Atmos team to not only use, but also contribute visual patterns, and motion principles that promote usability, accessibility, consistency, and world-class design craft across the ecosystem

Qualification

UI/UX designDigital design toolsWCAG accessibility standardsAgile methodologyPrototypingCross-functional collaborationCommunication skillsProblem-solvingTeamworkAttention to detail

Required

Bachelor's degree is mandatory

4+ years of experience in UI/UX design

Portfolio with case studies showing process, decisions, and business or customer impact

Abreast of emerging UI trends, tools, and technologies

Proficiency using digital design and prototyping tools (Figma, Adobe Creative Cloud, etc.)

Experience applying WCAG accessibility standards to designs

Proven effectiveness in working as a member in cross-functional teams which include business analysts, designers, researchers, developers, and product owners

Experience with Agile and/or lean philosophy and methods

Design experience for both web and mobile platforms

A user-centered approach in design perspective and practice

Excellent verbal and written communication skills

Positive attitude and be able to work effectively in a team

Ability to manage multiple efforts and adapt to changing priorities, while maintaining high attention to detail

Ability to solve problems creatively and effectively

Preferred

Bachelor's degree in a relevant field (Human-Computer Interaction, information design, communications, Computer Systems, Visual Design or related disciplines)

Airline experience

Expertise in design principles, visual systems, and best practices, including layout, typography, and color theory

Familiarity with front-end technologies and development patterns across iOS and Android