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doola · 2 months ago

Account Manager (Partnerships)

Latin America

Full-time

Onsite

Mid, Senior Level

3+ years exp

Doola is a dynamic company committed to simplifying the complexities of business formation and compliance. They are seeking a proactive Account Manager (Partnerships) to nurture and grow relationships across their partner network while collaborating cross-functionally to drive partner satisfaction and revenue growth.

Business DevelopmentBusiness IntelligenceE-CommerceInformation Services

Responsibilities

Manage day-to-day relationships with top-tier partners, ensuring consistent communication, satisfaction, and retention

Drive revenue expansion across partner portfolios by identifying cross-sell, upsell, co-marketing, and referral opportunities

Conduct regular partner check-ins (monthly/quarterly reporting) to surface opportunities, flag issues, and ensure alignment

Maintain partner data, deal information, payout activity, and communication logs within HubSpot + PartnerStack

Serve as the voice of the partner internally — sharing feedback that informs Product, Marketing, & Sales strategy

Collaborate with Channel BD & Marketing to support partner-led campaigns, webinars, and enablement

Deliver new partner onboarding using standardized playbooks and ensure all active partners receive updated enablement resources

Monitor partner performance analytics, ensuring accurate tracking and forecasting

Coordinate resolution of partner issues by partnering with internal stakeholders

Support process and documentation development to increase operational efficiency, predictability, and partner ROI

Qualification

Account ManagementChannel PartnershipsSaaS experienceHubSpot proficiencyPartnerStack proficiencyHighly organizedData-driven mindsetCommunicationRelationship-buildingPresentation skills