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Covius · 1 month ago

Temporary Applications Support Analyst

United States

Full-time

Remote

New Grad, Entry Level

$24.23/hr - $30.29/hr

Covius is a company focused on bringing passion and customer focus to the business. The Application Support Analyst will act as a liaison between operational and technical teams, ensuring applications are functioning correctly and providing support for installation, configuration, and troubleshooting of proprietary applications.

ComplianceCreditFinanceFinancial ServicesQuality Assurance

H1B Sponsor Likely

Responsibilities

Resolve performance discrepancies for our applications and communicate with internal and external stakeholders

Monitor existing systems to proactively identify efficiencies within our applications

Install, configure, and maintain proprietary applications in Development, UAT and Production systems

Comprehend and translate users’ needs to facilitate resolution

Research complex reporting scenarios, systems incidents, and process flow events as needed

React to business outages to quickly identify, communicate and rectify any issues

Provide feedback regarding release documentation to Release Manager and developer

Participate in performing periodic user audits of key Document Services Applications

Assist in maintaining detailed documentation of current revision of applications, procedures and information flow to support enterprise environments

Provide user documentation as needed to resolve issues, including process-flow descriptions and/or Visio diagrams

Participate in the department's on-call rotation

Perform other related duties as assigned

Qualification

Application deploymentMicrosoft SQLMicrosoft Active DirectoryMicrosoft SharePointAdobe AcrobatXML editingWindows Server 2003/2008/2012Effective communicationCollaborative workTime management

Required

Able to effectively communicate both verbally and in writing to accurately convey messages and share/receive knowledge with both technical and non-technical stakeholders

Proficient with Microsoft Active Directory

Baseline knowledge of application deployment over a CITRIX environment

Proficient with full MS Office Suite including SharePoint

Knowledge of Microsoft SharePoint functionality

Prior experience/ability with Microsoft SQL

Proficient with Adobe Acrobat

Familiarity with editing XML documents

Baseline knowledge of Microsoft Windows 2003, 2008 and 2012 servers

Ability to work effectively, independently and with others in a collaborative, deadline-sensitive environment

Ability to prioritize and manage multiple efforts

Commitment and ability to cultivate a diverse and inclusive work environment

Previous application and/or IT systems level support required

Have relevant experience with Microsoft Internet Information Server (IIS)

Preferred

Bachelor's Degree in Computer Science, Information Technology, Information Systems, or related discipline preferred

Company

Covius

Covius is a provider of services, insight and technology to leading financial companies.

Colorado Springs, Colorado, USA

501-1000 employees

https://covius.com/

H1B Sponsorship

Covius has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2023 (2)

2022 (1)

2020 (2)