Site Reliability Engineer, Infra (Americas) jobs in United States
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Resend · 1 month ago

Site Reliability Engineer, Infra (Americas)

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
date4+ years exp

Resend is building the most accessible email platform for developers, growing to over 15K customers. The Site Reliability Engineer will design and operate systems to maintain a reliable and scalable platform, focusing on automation, observability, and collaboration with engineering teams.

Developer APIsDeveloper ToolsEmailInformation Technology

Responsibilities

Evolve and shape our on-call processes — from detection to resolution
Build automation for recovery, scaling, and self-healing systems
Improve observability across the stack: logs, metrics, traces, and dashboards
Define and track SLOs for core systems like email delivery, API latency, and queue performance
Collaborate closely with engineering teams to design for reliability, not just react to incidents
Codify playbooks, postmortems, and reliability standards
Work with infrastructure spanning AWS, queues, databases, and workers

Qualification

Site Reliability EngineeringObservability toolsAutomation in Node.jsDistributed systemsAWS infrastructureIncident managementPostmortemsContinuous improvementEnglish fluency

Required

Bring 4+ years of experience in Site Reliability, Platform, or Infrastructure Engineering
Are fluent in writing and speaking English
Have strong experience with observability and monitoring tools (Datadog, Grafana, OpenTelemetry)
Understand distributed systems: queues, workers, caching, databases, networking
Write automation and tooling in Node.js — not just configs
Know how to design systems with safety and fail-safe operations in mind
Are comfortable working across the stack — from load balancers to delivery pipelines
Care deeply about incident management, postmortems, and continuous improvement

Benefits

100% remote team with flexible working schedules
Modern tech stack
Honest and low-ego team
Ownership of problems and solutions

Company

Resend

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Resend is an email API for developers.
dateFounded in 2023
location
San Francisco, California, USA
people-size11-50 employees
web-link
https://resend.com

Funding

Current Stage
Early Stage
Total Funding
$21.5M
Key Investors
Andreessen HorowitzY Combinator
2024-12-04Series A· $18M
2023-07-18Seed· $3M
2023-04-05Pre Seed· $0.5M

Leadership Team

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Zeno Rocha
Founder & CEO
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