Helius · 1 month ago
Solutions Engineering Manager
North America
Full-time
Onsite
Senior Level
5+ years expHelius is building the core infrastructure for Solana, empowering developers to create the next generation of crypto-powered applications. The Solutions Engineering Manager will lead a team focused on supporting developers in integrating Helius products, ensuring a seamless and delightful experience while driving product improvements and automation.
BlockchainCryptocurrencyDeveloper ToolsSoftware
Responsibilities
Lead and grow a high-agency Solutions Engineering team supporting integrations, debugging, and automation
Establish best practices for technical support, customer onboarding, and developer enablement
Define metrics around support efficiency, integration speed, quality and customer satisfaction
Partner cross-functionally with Product and Engineering to surface insights, shape roadmap priorities, and close feedback loops
Architect automation and tooling (e.g. SDK improvements, self-serve dashboards, AI-powered support flows)
Support high-value customers directly on complex or high-urgency integrations
Coach and mentor team members on technical depth, communication, and ownership
Champion for reliability, simplicity, and performance in everything we ship
Qualification
Required
5+ years in technical roles (engineering, solutions engineering or technical support)
2+ years leading or mentoring technical teams
Strong coding ability (TypeScript & Rust preferred)
Proven experience improving developer workflows, processes, and automation
Excellent communicator with empathy for both engineers and customers
Deep understanding of crypto ecosystems (Solana preferred)
High agency and comfort operating in a fast-moving, early-stage environment
Preferred
Open-source experience or contributions to Solana tooling
Prior startup experience or work in a small, fast-moving team
Exposure to pre-sales engineering, enterprise integrations, or technical account management
Benefits
Competitive comp & perks
Market-leading salary
Meaningful equity
Generous vacation
Wellness budgets
Support for learning and travel
Company
Helius
Helius accelerates the adoption of crypto-powered software.
11-50 employees
H1B Sponsorship
Helius has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$31.25MKey Investors
Foundation Capital
2024-09-19Series B· $21.75M
2024-02-22Series A· $9.5M
2022-08-01Seed
Leadership Team
Liam Vovk
Co-founder & CTO
Recent News
Company data provided by crunchbase