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Mastercard · 1 day ago

Lead BizOps Engineer

O'Fallon, MO

Full-time

Onsite

Senior Level, Lead/Staff

$122K/yr - $207K/yr

Mastercard is a global technology company that connects and powers an inclusive digital economy. The Lead BizOps Engineer will be responsible for ensuring platform stability and health while supporting developers in building resilient products and managing production activities to enhance customer experience.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as the primary contact responsible for the overall application health, performance, and capacity

Support services before they go live through activities such as system design consulting, capacity planning and launch reviews

Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment

Serve as the primary contact responsible for ensuring application scalability, performance, and resilience

Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover

Automate data-driven alerts to proactively escalate issues

Work with development teams to establish SLOs and improve reliability

Tackle complex development, automation, and business process problems

Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement

Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices

Increase automation and tooling to reduce toil and manual intervention

Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns

Qualification

Site Reliability EngineeringDevOps/AutomationOperational ReadinessCloud Solutions AzureCloud Solutions GCPCloud Solutions AWSCoding C++Coding JavaCoding PythonCoding GoCommunication SkillsProblem-SolvingTeam Collaboration

Required

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience

Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth

Experience with algorithms, data structures, scripting, pipeline management, and software design

Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive

Interest in designing, analyzing, and troubleshooting large-scale distributed systems

Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team

Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system

Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies

Preferred

Coding experience in one or more of the following: C++, Java, Python, Go

Experience with Java, J2EE, SOAP/REST, Spring/Spring Boot is a plus

Developing and maintaining cloud solutions on Azure, GCP, or AWS in accordance with best practices

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)