Taylor Hopkinson | Powered by Brunel · 1 week ago
Field Service Engineering Manager
Houston, TX
Full-time
Hybrid
Senior Level
5+ years expTaylor Hopkinson is seeking a Field Service Engineering Manager for an International manufacturer in power equipment solutions. The role involves overseeing field service activities related to transformers, switchgear, and substation equipment, while also building and leading a field service team as the business scales.
Business IntelligenceRecruitingRenewable EnergyTraining
Hiring Manager
Nadine Gaivis
Responsibilities
Provide technical leadership for all field service activities, including installation, commissioning, testing, troubleshooting, repairs, and maintenance of power equipment
Act as the primary escalation point for complex technical issues in the field
Develop field service procedures, safety protocols, and best practices as the service organization grows
Support customers with pre-installation planning, onsite execution, and post-installation follow-up
Prepare and review service reports, test documentation, and commissioning records
Coordinate scheduling, site planning, and logistics for field service assignments
Collaborate with engineering, product, QA, supply chain, and commercial teams to resolve field issues and improve product performance
Provide technical training and guidance to internal teams, customers, and channel partners
Track recurring field issues, support root-cause analysis, and contribute to product improvement initiatives
Represent the company during customer site visits, audits, and technical meetings
As the business grows, build and lead a field service team-including hiring, onboarding, and managing Field Service Engineers and contractors
Qualification
Required
5-10+ years of experience in field service roles involving transformers, switchgear, substation equipment, or power systems
Strong hands-on experience with installation, commissioning, FAT/SAT testing, and troubleshooting electrical equipment
Solid understanding of protection schemes, HV/MV equipment, and power system operations
Ability to interpret single-line diagrams, wiring diagrams, technical drawings, and test reports
Strong communication and customer-facing skills
Experience in a start-up or high-growth environment
Ability to build programs and processes from scratch
Comfort with limited structure and evolving workflows
High adaptability, initiative, and problem-solving ability
Roll up your sleeves attitude
Demonstrated ability or strong potential to hire, lead, and mentor a future team
Willingness to travel frequently (up to 50%+ depending on project needs)
CANDIDATE MUST BE ANYWHERE IN THE us WILLING TO TRAVEL UP TO 30%
Preferred
Bachelor's degree in Electrical Engineering or related technical discipline
Company
Taylor Hopkinson | Powered by Brunel
Taylor Hopkinson is a trusted recruitment partner to the world’s renewable energy leaders.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-12-08Acquired
Recent News
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