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Envita Medical Centers - Cancer and Lyme Disease Facility · 1 month ago

Patient Administrative Coordinator

Scottsdale, AZ

Full-time

Onsite

Entry Level

$22/hr - $24/hr

1+ years exp

Envita Medical Center is seeking a detail-oriented and proactive Patient Administrative Coordinator to join their dedicated team. This role involves coordinating labs, referrals, and administrative processes while providing exceptional patient care and support.

BiotechnologyHealth CareHospitalOncology

Growth Opportunities

Responsibilities

Participate in daily morning planning sessions and end-of-day debriefs

Engage with patients in-person, via phone, and through email. Provide timely updates and patient handouts as needed

Collaborate effectively with other departments including phlebotomy, nursing, physicians, billing, and external lab representatives

Utilize lab quotes to ensure accurate draw orders

Navigate and utilize the EMR system thoroughly, including patient chart updates and order verifications

Prepare lab kits and requisition forms for both in-clinic and remote phlebotomy

Maintain and update task planners, assigning, monitoring, and auditing task progress to ensure timely completion

Track lab results using lab portals and spreadsheets, ensuring prompt turnaround and follow-up on any delayed or missing results

Communicate all pertinent updates to care teams in a timely and accurate manner

Coordinate proper quoting and billing for out-of-pocket labs in collaboration with Patient Billing Representatives

Process lab orders in accordance with LabCorp/Sonora Quest and specialty lab requirements

Educate patients on lab processes and requisition form details to ensure understanding and comfort

Manage and schedule all external referrals per physician orders, considering patient logistics and needs

Design, prepare, and distribute appointment cards to patients with accurate and clear scheduling information

Support administrative duties as needed (phones, scanning, uploading, filing, etc.)

Utilize all internal communication and organizational tools such as Practice Fusion, Microsoft Teams, Outlook, SharePoint, Planner, Intermedia Unite, Salesforce, and Trainual

Respond to real-time updates and requests with agility and professionalism

Adhere to all HIPAA, OSHA, internal policies, SOPs, and employee handbook regulations

Qualification

EMR systemsMicrosoft OfficeHIPAA complianceOSHA complianceMultitaskingCommunicationOrganizational skillsDetail-orientedTeam playerGrowth mindset

Required

1–2 years of experience in a medical or administrative support role

Strong communication and organizational skills

Proficient in EMR systems and Microsoft Office (Outlook, Teams, Excel)

Detail-oriented with the ability to multitask in a fast-paced environment

Team player with a patient-first mindset

Comfortable adapting to evolving responsibilities

Knowledge of HIPAA and OSHA compliance standards

Benefits

Medical

Life

Dental

Vision

401K

PTO

Company

Envita Medical Centers - Cancer and Lyme Disease Facility

Envita Medical Centers offers cutting-edge cancer treatment through advanced precision oncology, going beyond traditional methods like chemotherapy, radiation, and surgery.

Founded in 1999

Scottsdale, Arizona, USA

51-200 employees