Árachas Group · 5 hours ago
Commercial Lines Account Manager
Illinois, United States
Full-time
Hybrid
Senior Level
$70K/yr - $90K/yr
5+ years expArachas Group, LLC is an independent insurance and risk management company founded in 1975. The Commercial Lines Account Manager is responsible for managing a portfolio of commercial insurance accounts, building client relationships, ensuring policy accuracy, and providing exceptional customer service.
ConsultingEmployee BenefitsFinanceInsurance
Hiring Manager
Dani Rappenecker
Responsibilities
Maintain strong client relationships by responding to inquiries and providing timely support
Maintain records of customer interactions and transactions, documenting inquiries, comments, and actions taken in the agency management system
File claims on behalf of clients and follow up as needed
Issue certificates of insurance and evidence of property
Maintain assigned Producers’ current book of business
Review and maintain expiration lists and renewal schedules
Submit change requests and process endorsements
Review policies, endorsements, and audits for accuracy
Assist with audits and ensure timely resolution of discrepancies
Market new and renewal business
Prepare and present insurance proposals to clients
Market and issue bonds as required
Review and update daily activity lists to ensure task completion
Confirm data accuracy within EPIC agency management system
Invoice agency bill premiums and set up finance contracts
Delegate appropriate tasks to Customer Service Representatives (CSRs)
Collaborate with team members to ensure seamless service delivery
Mentor staff, provide expertise and answer questions
Participate in formal and informal team meetings and contribute to process improvements
Qualification
Required
Must possess an active Property & Casualty license in the state(s) in which business is conducted
5+ years of experience in the insurance industry, with a focus on commercial insurance or property & casualty insurance
Proven account management experience within an agency or brokerage setting
Knowledge of commercial insurance products and usages
Knowledge of insurance coverage and ability to communicate clearly to clients and underwriters
Proficient with Microsoft Office Suite
Excellent communication and interpersonal skills
Professional demeanor and positive attitude
Detail-oriented with the ability to handle multiple clients, tasks, and requirements
Occasional travel may be required
Ability to pass a criminal background check, as permitted by law
Preferred
Experience with Applied Epic highly desired; will consider other agency management systems
Benefits
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
Company
Árachas Group
Árachas Group is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
William Sullivan, CIC
CEO
Kevin Lesch
Chief Operating Officer
Company data provided by crunchbase