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Inspire Home Loans Inc. · 2 days ago

Marketing Coordinator

Newport Beach, CA

Full-time

Onsite

Entry Level

$26.44/hr - $31.25/hr

1+ years exp

Inspire Home Loans Inc. is an affiliate of Century Communities, focused on making homeownership possible. The Marketing Coordinator supports marketing and customer experience initiatives, maintains website content, manages CRM campaigns, and helps facilitate workshops to enhance customer satisfaction.

Financial ServicesMortgage

Responsibilities

Collaborate with the Corporate Marketing team to execute creative briefs and manage requests for marketing collateral

Help manage and update the company website content to ensure accuracy, engagement, and relevance, including educational blogs and videos

Use design tools such as Adobe Creative Suite and Canva to create engaging, educational, and brand-aligned content

Support the Marketing Manager with CRM maintenance and campaign activities

Drive customer engagement through optimized campaign workflows, automation, and impactful content strategies

Monitor and manage Google reviews and homebuyer surveys, ensuring timely and professional responses

Support Inspire Home Loan and Century Communities’ How to Buy a Home Online Workshop by helping coordinate and facilitate events as needed

Provide administrative and reporting support for Eliant Customer Satisfaction surveys

Assist with initiatives aimed at enhancing customer satisfaction, improving the homebuying experience, and increasing customer retention

Support additional marketing initiatives and perform other duties as assigned

Qualification

CRM managementAdobe Creative SuiteCanvaCustomer engagementPublic speakingWritten communicationOrganizational skills

Required

Strong understanding of the full loan lifecycle, from pre-qualification through post-closing

Proficiency in Microsoft Office Suite, Canva, and other editing or creative software

Creative, proactive thinker with a passion for improving the customer experience

Exceptional public speaking and presentation skills

Excellent written and verbal communication abilities

Highly organized, deadline-driven, and able to manage multiple priorities in a fast-paced environment

Flexible, self-motivated, and able to work independently

Bachelor's degree, or an equivalent combination of education and experience, required

At least 1 year of experience in customer engagement and/or marketing activities

Preferred

Experience in the financial services industry, with a focus on customer service, preferred

Benefits

Paid time off

Medical

Dental

Vision

Basic life insurance

The Company's 401(k) plan

Company

Inspire Home Loans Inc.

Our customer-centered approach to home finance takes into account who you are, what you aspire to, and which mortgage programs will suit your individual needs.

Founded in 2018

Newport Beach, California, USA

201-500 employees