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Penn Medicine, University of Pennsylvania Health System · 1 month ago

Admissions Clinician - Full Time

Hamilton Township, NJ

Full-time

Onsite

New Grad, Entry, Mid Level

$19.01/hr - $30.29/hr

0+ years exp

Penn Medicine is dedicated to providing the highest level of care to patients and is seeking an Admissions Clinician to facilitate patient access to clinical services. The role involves telephonic screening, triage, and documentation to support the admissions process for patients in the Princeton House system.

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Responsibilities

Perform telephonic clinical screening and triage services for patients seeking treatment

Seek clinical supervision from appropriate clinical personnel for all cases triaged as Urgent

Document all demographic, clinical and insurance information in accordance with Princeton House policies and procedures

Assign patients to face-to-face evaluation appointments according to patients’ individualized clinical needs

Communicate need for benefits to be verified with Verification Specialists for treatment and assist with communication to patient when needed

According to the specific requirements of the particular site, may orient patients to the program and may assist patients with registration paperwork

Document and maintain relevant intake, referral and admissions data within the Princeton House SQL database

Support customer service and performance improvement goals of the department collaborate with other caregivers / staff, within and outside the department, to develop means of enhancing patient care and service

Maintain standards of confidentiality

Possess the knowledge, skills and attitudes necessary to meet patients’ physical, psychological and social needs of those patient populations served within the department

Participate in unit compliance as related to established standards

Perform other related duties as assigned or requested

Facilitate positive working team relationships and communication across the Princeton House continuum, Princeton Healthcare System and for all external customers

Act as a liaison between Administrative staff, UM and Verification department to insure proper and timely insurance verifications, accurate and up to date benefit and clinical information

Qualification

Telephonic clinical screeningBehavioral health experienceSQL database managementCrisis interventionCustomer service skills

Required

Bachelor of Arts or Science (Required)

Education Specialization: Social Sciences Equivalent Experience

0-1 years

2+ years Two years experience in crisis and/or clinical setting

Preferred

Some previous experience with behavioral health patients is a plus, but will train

Benefits

One of the finest prepaid tuition assistance programs in the region

Company

Penn Medicine, University of Pennsylvania Health System

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Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.

Founded in 1765

Philadelphia, Pennsylvania, USA

10001+ employees