George Mason University · 1 month ago
Collections Specialist
Fairfax, VA
Full-time
Hybrid
New Grad, Entry Level
$50K/yr - $50K/yrGeorge Mason University is the largest and most diverse university in Virginia, seeking a Collections Specialist. The role involves developing and maintaining a program to reduce defaulted student account write-off costs by identifying at-risk accounts and providing assistance to students regarding their past due accounts.
Education
No H1B
Responsibilities
Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process
Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts
Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection
Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation
Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and
Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned
Qualification
Required
High school diploma or equivalent
Experience working in Accounts Receivable
Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications
Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels
Skill in written and oral communication, with the ability to effectively communicate complex material
Analytical and problem-solving skills
Ability to work with Microsoft Word, Excel, and email systems
Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment
Preferred
Bachelor's degree in related field
Experience in higher education and/or Student Accounts
Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications
Company
George Mason University
George Mason University is an innovative, entrepreneurial institution.
Founded in 1957
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.68MKey Investors
National Safety CouncilNational Institute of Standards and TechnologyVirginia Innovation Partnership Corporation
2025-06-25Grant· $0.05M
2024-04-03Grant· $0.2M
2023-08-03Grant· $0.07M
Leadership Team
Bassam Haddad
Director, Middle East and Islamic Studies Program
Ellen Laipson
Director, International Security Program
Recent News
2025-11-15
American Institutes for Research
2025-11-05
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