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Capital One · 1 month ago

Senior Manager, Card Executive Communications

Richmond, VA

Full-time

Onsite

Senior Level, Lead/Staff

$155K/yr - $176K/yr

8+ years exp

Capital One is seeking an experienced communications leader for their Card Communications team. The Senior Manager will provide strategic support to a Card Leadership Team executive, shaping and executing the communications strategy to drive the organization's vision while supporting its unique team culture.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Serve as a strategic partner to Card executives to plan and prepare effective, thoughtful and engaging internal communications that educate, inform, connect and inspire team members

Lead all facets of communications including all-employee meetings, digital/video storytelling, leader blogs, speaking engagements, team events and organizational change management

Elevate stories from within client group to fuel our Card-wide editorial calendar

Evaluate performance for communications based on real-time metrics and other key performance indicators to recommend strategy and refine as needed

Partner with HR, Chiefs of Staff, line of business communicators, Corporate Communications, and other partners to deliver on tactics and strategic outcomes

Provide best-in-class people leadership to a team of executive communicators supporting other leaders across Card by amplifying skills, fostering inclusion, providing direct feedback and coaching, and holding a high bar for talent and performance

Qualification

Strategic communications leadershipExecutive presenceData-driven communication strategiesCommunication cascadesInfluencing skillsCoachingTime managementOrganizational skillsCollaborationProblem-solving

Required

Outstanding communication and presentation skills, both written and verbal

Ability to provide strategic communications thought leadership to senior executive leaders

Innovative approach to bringing enhancements and efficiencies to strategies, processes, and interaction/operating models

Deliver empowering, inclusive, and inspiring people leadership

Proficient at creating communication cascades within matrixed organizations

Excellent influencing and negotiation skills

Outstanding time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing, activities and complex projects to high quality conclusion, on-time, and within budget

A track record of consistently acting with urgency as needed

Strong customer-orientation and proven track record of collaborative work relationships

Bachelor's degree or military experience

At least 8 years of work experience in a communications role in a business environment OR at least 8 years of work experience in a communications role in an agency environment OR a combination of both