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Crane Company · 1 month ago

IT Site Operations Lead

Montgomery, Texas

Full-time

Onsite

Senior Level

$125K/yr - $195K/yr

5+ years exp

Crane Company is a diversified manufacturer of highly engineered industrial products, and they are seeking an IT Site Operations Lead. The role involves leading IT Infrastructure operations, ensuring compliance, managing IT security, and supporting project execution while maintaining a focus on customer service and operational efficiency.

Consumer Goods

H1B Sponsor Likely

Responsibilities

Lead IT Infrastructure operations by developing system health monitoring scorecards, dashboards, and key performance indicators to be reviewed during daily site flash meetings

Systemic administration and remediation of IT issues with a relentless focus on customer service, SLAs and business continuity. Provide remote support for other Cryogenics sites as needed

Accountable for IT Compliance (SOX controls and CMMC 2.0 related to Infrastructure and ERP) including monthly audits, reports, account management, etc

Support on the remediation of IT Security vulnerabilities and partner with Cybersecurity to plan regular personnel training and awareness sessions

Be trusted advisor to the site leadership team and recommend solutions that are in alignment with Crane’s global IT standards

Maintain software licensing compliance by ensuring that all software utilized by the site is organized and current. This is achieved with monthly audits in collaboration with the global IT team

Manage Azure Cloud environments to corporate standards and assist with O365 administration

Execute IT projects using structured waterfall and agile methodologies, collaborating with cross-functional business teams

Responsible for creating and maintaining robust processes and tools for secure asset management

Drive lean process improvement in collaboration with cross functional teams to increase efficiencies within the IT Department and achieve organization goals

Communicate effectively with associates at all levels, demonstrating urgency and professionalism in resolving IT issues

Develop detailed project requirements and specifications by identifying project milestones, resources and budget and drive improvements through to completion

Prepares and presents detailed reports to executive management related to the backlog of enhancements and the progress of identified improvements

Participate as the primary IT contact in daily operations meetings (Flash), engaging with business challenges and Voice of the Customer

Adopt a “Go to Gemba” mindset to observe and understand and improve work processes

Create and maintain standard work documentation for IT processes and controls

Follow ITIL processes for support, helpdesk, and administration

Track helpdesk tickets systematically using Freshworks

Perform other Duties as assigned

Qualification

IT Operations experienceIT Compliance SOXIT Compliance CMMCAzure Cloud managementIT SecurityRisk ComplianceITIL fundamentalsProject Management CertificationVSAN Virtual PlatformAnalytical problem-solvingCustomer service orientationCommunication skillsInterpersonal skills

Required

5+ Years experience working in the IT Operations or Infrastructure Field, with a focus in systems administration and/or site support

Working knowledge of IT infrastructure including Windows, Networking, Voice, Storage

Experience with VSAN Virtual Platform

Proficient in IT Security and Risk Compliance

Proficient or familiarity with ITIL fundamentals

Excellent analytical, mathematical, and creative problem-solving skills

Excellent written and oral communication skills

Excellent listening and interpersonal skills

Ability to conduct research into systems issues and products as required

Ability to communicate ideas in both technical and user-friendly (i.e. Non-IT speak) language

Highly self-motivated and directed

Ability to effectively prioritize and execute tasks in a high-pressure environment

Strong customer service orientation with demonstrated business partner influence

Ability to thrive in a highly matrixed organization where boundaries are sometimes unclear. Working well across teams, functions and organizations

Ability to travel up to 10% as needed to support other Crane sites

Preferred

Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Information Technology, or other related technical field

Experience with Juniper Switches

Project Management Certification (PMP, PRINCE etc.)

Vendor Management

Technical Certifications

Process & Change Management expertise

Financial and Manufacturing process knowledge

Lean Manufacturing principles

6+ years of overall experience

Company

Crane Company

Glassdoor3.7

Crane employees share a proud 150-year-plus history of doing business the right way—treating people fairly, dealing honestly and ethically with customers, suppliers, and shareholders, and working hard to meet or exceed the expectations of customers.

Founded in 1855

Stamford, Connecticut, US

5001-10000 employees

http://www.craneco.com/

H1B Sponsorship

Crane Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (2)

2023 (2)

2022 (8)

2021 (21)

2020 (21)