Resmed · 2 months ago
Business Analyst (Global Sales)
San Diego, CA, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$138K/yr - $206K/yr
8+ years expResMed is a pioneer in innovative solutions aimed at improving health outcomes for individuals with chronic diseases. The company is seeking an experienced Global Sales Business Analyst to support enterprise-wide Sales transformation initiatives, acting as a liaison between various teams and ensuring successful business alignment and documentation of major initiatives.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Lead business process discovery, mapping, and documentation across global Sales organizations in support of our CRM consolidation initiative
Facilitate workshops and working sessions with global stakeholders to uncover and align business requirements
Translate business needs into structured requirements documentation, including user stories, process flows, and acceptance criteria
Act as the liaison between business stakeholders and the RevTech product management teams (CRM & Enablement) to support backlog refinement and prioritization
Partner with internal and external project teams to ensure that solutions align with business needs and are delivered successfully
Maintain clear documentation of current state and future state processes, especially as they relate to Salesforce functionality and Sales Enablement platforms
Support Run-The-Business (RTB) initiatives on a smaller scale, ensuring operational continuity during the transformation period
Contribute to business testing activities, UAT coordination, and validation of key use cases during rollout phases
Work with DevOps and project delivery teams to ensure traceability between requirements, development, and testing (e.g., in Jira)
Qualification
Required
8+ years of experience in Business Analyst roles with a primary focus on CRM platforms, particularly Salesforce Sales Cloud
Proven experience leading business process documentation efforts — including process mapping, flowcharts, and system touchpoints
Familiarity with global sales operations, enterprise sales methodologies, and sales process standardization
Demonstrated ability to engage with VP- and Director-level stakeholders and facilitate productive workshops
Hands-on experience with Salesforce is required; Salesforce certifications (Admin, BA, etc.) are a plus
High proficiency in reporting tools such as Tableau, Power BI, and Excel
Expertise using Jira, Confluence, and other DevOps tools for managing requirements, sprints, and documentation
Strong written and verbal communication skills, especially in summarizing findings and synthesizing across teams
Comfortable working in a globally distributed, cross-functional environment
Preferred
Experience in large-scale CRM transformation or consolidation programs is strongly preferred
Experience with Seismic and Gong is preferred but not required
Benefits
Comprehensive medical
Vision
Dental
Life
AD&D
Short-term and long-term disability insurance
Sleep care management
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Commuter benefits
401(k)
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
Tuition assistance
Paid Time Off (PTO)
Paid holidays
Floating days
Primary caregiver leave
Secondary caregiver leave
Company
Resmed
ResMed provides medical devices to treat and manage sleep apnea and pulmonary diseases.
5001-10000 employees
H1B Sponsorship
Resmed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (16)
2023 (10)
2022 (21)
2021 (16)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
Michael "Mick" Farrell
Chief Executive Officer
Sanjay Kumar
Chief Technology Officer - ResMed SaaS
Recent News
2024-04-28
Company data provided by crunchbase