Siemens Healthineers · 1 month ago
Engagement Manager/Director of Operations - Buffalo, NY
ALB WA
Full-time
Hybrid
Lead/Staff, Director/Executive
$143K/yr - $215K/yr
5+ years expSiemens Healthineers is a leader in medical technology, dedicated to improving healthcare outcomes. They are seeking an Engagement Manager to drive customer engagement and operational performance, focusing on building strategic relationships and delivering exceptional customer experiences.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Provide highest levels of customer engagement and support to drive partnership operational performance
Focus on delivering an exceptional customer experience through excellent communications and engagement
Lead relationship development across the customer’s organization and gain participation in strategic customer input sessions to identify and drive key goals for customer success (e.g., operations budgeting, asset management, capital planning & procurement, KPI goal alignment, etc.)
Work closely across business lines to ensure transparency of project inputs, outputs, issues, concerns, and roadblocks
Provide accessible and efficient response to concerns and problems
Support overarching Enterprise Services Operations Team as needed
Qualification
Required
BS/BA in a medical field, engineering/technology or business administration with healthcare background preferred
Minimum of 5 years of professional experience with a background driving hospital operations, business, or performance in a healthcare organization
Ability to travel 20% of the time
Preferred
Clinical or healthcare institution administration experience is preferred
Knowledge of hospital operations
Polished demeanor with strong executive presence
Strong analytical skills and business acumen (i.e., knowledge of profit and loss centers, balance sheets, capital/operational planning)
Ability to accurately assess key business metrics and situations from a 'general manager's' point of view; effective at structured problem solving and critical thinking
Strong problem-solving skills and able to implement innovative solutions to customer problems
Ability to analyze client commercial capabilities, identify root cause and growth tool opportunities
Experience maintaining flexible approach when faced with business or client course corrections (e.g., client cost-out initiatives, industry economic conditions, healthcare reform legislation)
Naturally curious spirit, and insatiable appetite for learning
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
South Africa Today
2026-01-07
2026-01-07
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