Murgado Automotive Group · 1 month ago
Warranty Administrator - Audi Stuart!
Stuart, FL
Full-time
Onsite
Entry Level
1+ years expMurgado Automotive Group, through its Audi Stuart dealership, is committed to providing exceptional automotive service. The Warranty Administrator will manage warranty claims, ensure proper documentation, and maintain high standards of customer service.
AutomotiveTransportation
Responsibilities
Process and submit warranty claims accurately and promptly to manufacturers
Ensure that all required documentation and information are included with each claim
Track and manage warranty claims to ensure timely resolution and reimbursement
Maintain detailed and accurate records of all warranty claims and related correspondence
Ensure that all warranty documentation is organized and easily accessible for audits and reviews
Act as a liaison between the dealership and manufacturers to resolve warranty issues and answer any questions
Provide exceptional service to customers by addressing their warranty concerns and keeping them informed about the status of their claims
Ensure compliance with all manufacturer policies and guidelines related to warranty claims
Identify and implement improvements to streamline warranty processes and enhance efficiency
Work closely with the service department to ensure accurate warranty claim submissions and resolve any discrepancies
Coordinate with parts and service teams to facilitate necessary repairs and replacements covered under warranty
Qualification
Required
At least one-year previous experience as a Warranty Administrator or in a similar role within the automotive industry
Familiarity with manufacturer warranty systems and processes
Strong organizational and time-management skills with a keen attention to detail
Excellent communication skills, both written and verbal, for effective interaction with customers and manufacturers
Proficiency in Windows-based applications and dealership management systems
High school diploma or equivalent required
Ability to work independently and as part of a team
Strong problem-solving skills and the ability to handle multiple tasks simultaneously
Preferred
An associate's degree or higher in business or automotive technology
Benefits
Comprehensive health, dental, and vision insurance options.
401(k) with company match.
Paid time off and holidays.
Opportunities for training and career growth within the Murgado Automotive Group.
Discounts on vehicles, parts, and services.
A collaborative and inclusive work environment where your contributions are valued.
Company
Murgado Automotive Group
Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Elizabeth Schoonover
Chief Financial Officer
Alex Andreus
Chief Operating Officer
Company data provided by crunchbase