TenSquare, LLC · 1 week ago
People Operations Manager, DC Charter School
Washington, DC
Full-time
Onsite
Mid, Senior Level
$85K/yr - $95K/yr
5+ years expTenSquare, LLC is a DC Charter School focused on advancing equity and excellence in education. The People Operations Manager will be responsible for overseeing critical operational functions such as talent systems, payroll administration, and employee engagement initiatives, while ensuring compliance with employment regulations.
AccountingCharter SchoolsFacilities Support ServicesHuman Resources
Responsibilities
Maintain and optimize HR systems, including HRIS, applicant tracking, and onboarding platforms
Partner with hiring managers to ensure smooth and compliant onboarding, offboarding, and employee lifecycle processes
Collaborate with the Director of People Operations to streamline workflows and ensure accuracy across personnel data, contracts, and records
Maintain personnel files and ensure adherence to OSSE and DC Charter School compliance requirements
Manage the full recruitment lifecycle together with the Charter School's external talent sourcing partner, TenSquare. From initial interviews to offer acceptance, ensure a positive and equitable candidate experience across all roles
Develop, maintain, and standardize job descriptions in collaboration with hiring managers to ensure clarity, equity, and alignment with organizational goals
Lead all hiring logistics, including scheduling and communication with candidates and internal stakeholders
Represent the Charter School at local and regional career fairs, university events, and other strategic recruitment opportunities to strengthen brand visibility and attract diverse talent
Partner with the Director of People Operations to design and execute recruitment strategies that reflect the Charter School’s DEI priorities and support long-term workforce planning
Lead onboarding activities for new hires—including background checks, HRIS setup, and orientation coordination—to ensure a smooth transition into the organization
Manage offboarding processes, including exit interviews, to identify trends, improve retention, and ensure respectful and compliant employee departures
Process payroll accurately and in a timely manner in collaboration with the Finance team
Maintain payroll records and ensure compliance with DC and federal wage and hour laws
Serve as a liaison between employees and benefits providers to resolve inquiries efficiently
Support open enrollment, benefit renewals, and audits
Manage all employee accommodation and leave processes in accordance with ADA, FMLA, DC Paid Leave, and school policies
Maintain confidential documentation and ensure compliance with legal and regulatory requirements
Communicate updates and coordinate with supervisors to ensure appropriate coverage and support during employee leaves
Partner with the Director of People Operations and school leaders to plan and execute network-wide staff engagement events, recognition programs, and wellness initiatives
Coordinate and implement staff appreciation activities, team-building experiences, and celebrations that reinforce the Charter School’s core values
Develop and maintain an annual engagement calendar to ensure consistent visibility of culture-building initiatives across the network
Administer staff engagement surveys and collaborate with leaders to review data, identify trends, and support actionable next steps
Collaborate across departments to embed 'Culture of Excellence' practices into team meetings, coaching cycles, and leadership development efforts
Manage internal communication around staff milestones (birthdays, anniversaries, promotions, new hires) to promote a sense of belonging and recognition
Serve as a thought partner and point of contact for employee engagement feedback, ensuring continuous improvement in the overall employee experience
Lead and/or support cross-departmental projects that improve People Operations systems, compliance, and employee experience
Identify opportunities for process improvement and implement streamlined, equitable, and sustainable solutions
Ensure that all HR practices align with the Charter School’s mission, values, and DEI priorities
Provide ongoing HR policy interpretation and guidance to staff and managers
Maintain awareness of trends, legislation, and best practices in HR to keep the Charter School’s policies current and compliant
Perform all other duties as assigned by the Director of People Operations
Qualification
Required
Bachelor's degree required
Minimum 5-7 years of progressive experience in People Operations or Human Resources, with demonstrated leadership and cross-functional collaboration
Project and Process Management: Skilled at designing, implementing, and improving systems to drive efficiency and consistency
Collaboration and Influence: Builds strong relationships across levels; effectively communicates and influences outcomes
Equity Lens in Education: Demonstrates cultural competence and a commitment to equity-centered practices
Continuous Improvement: Actively seeks feedback, identifies opportunities for innovation, and adapts practices based on evolving needs
Strong knowledge of federal and DC employment laws (FMLA, ADA, EEOC, DC Paid Leave)
High proficiency with HRIS systems and Google Workspace
Exceptional interpersonal, written, and verbal communication skills
Strong analytical and organizational abilities with attention to detail and follow-through
Preferred
SHRM certification preferred but not required
Experience in education (pre-school to 8th grade) strongly preferred
Benefits
Competitive compensation and benefits aligned with DC charter sector standards
Opportunities to earn additional income through leadership projects and other school-based initiatives
Company
TenSquare, LLC
TenSquare is a national charter school support organization that partners with charter schools, districts, state and federal agencies, and charter authorizers nationwide to make lasting and measurable change in public education.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Alexandra Pardo, Ed.D
Partner
Katie Herman
Partner
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