SwimLabs Swim School · 2 months ago
Customer Service / Sales
Morrisville, NC
Full-time
Onsite
New Grad, Entry LevelSwimLabs Swim School is a growing swim school brand focused on teaching swimming skills and water safety. They are seeking a Front Desk Associate to assist clients, maintain client accounts, and support retail operations while delivering exceptional customer service.
Sports
Responsibilities
Assist clients and visitors by greeting, welcoming, and directing them appropriately
Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
Prepares and tracks donations to non-profit organizations
Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby
Qualification
Required
Happy and professional disposition; hospitable and caring
Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
Experience using spreadsheets and word processing software such as Microsoft Suite
Dependable and flexible schedule: will be required to work some evenings and weekends
Preferred
Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
CPR & First Aid Certified
Benefits
Competitive salary
Employee discounts
Flexible schedule
Competitive pay based on experience and skills
Flexible scheduling
Free swim lessons for your children
Free use of the best swim technology in the area
We invest in you! Grow your career in the industry
Company
SwimLabs Swim School
At SwimLabs, we know the better you can see your stroke, the faster you can improve it.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Khaled Alomari
Chief Operations Officer
Company data provided by crunchbase