Order Management Analyst jobs in United States
cer-icon
Apply on Employer Site
company-logo

Flex · 2 days ago

Order Management Analyst

Flex is a diversified manufacturing partner that helps market-leading brands design, build, and deliver innovative products. They are seeking a Data Analyst to provide expertise in managing and evaluating data, ensuring data integrity, and supporting order processing operations.

ElectronicsManufacturingProduct Design

Responsibilities

Order Processing: Receive, review, and accurately enter customer orders into Order Management Systems (OMS), ensuring all documentation is complete and correct
Cross-Functional Coordination: Collaborate with Sales, Inventory, Finance, and Logistics teams to ensure seamless order processing from initiation to fulfillment
Inventory Management: Work closely with inventory teams to verify product availability and monitor stock levels, proactively preventing discrepancies
Customer Communication: Serve as a primary contact for customers regarding order status, shipping updates, and delivery timelines
Issue Resolution: Investigate and resolve order-related issues or discrepancies, escalating complex cases when necessary
Documentation & Reporting: Maintain accurate records of all orders and generate reports to support business operations
Data Analysis & Reporting: Extract, validate, and analyze operational data to identify trends, performance gaps, and opportunities for improvement. Develop and maintain dashboards and reports on Key Performance Indicators (KPIs)
Presentation Skills: Create clear, compelling presentations to communicate insights and recommendations to stakeholders
Problem-Solving: Apply analytical thinking to troubleshoot and resolve issues throughout the order lifecycle

Qualification

Order Management SystemsERP platformsAdvanced ExcelData visualization toolsData analysisStatistics knowledgePresentation skillsProblem-solving

Required

Expertise in Order Management Systems (OMS) and ERP platforms
Advanced Excel skills including macro development (VBA) for automation and efficiency
Experience with data visualization tools such as Power BI, Tableau, or similar
A BS in Mathematics, Economics, or Computer Science
Typically, then, a data analyst will want to have at least 1-2 years experience in a specific field when applying for a job in said field
Proficient in MS Word, Excel, Access, and PowerPoint
Knowledge of statistics, at least to the degree necessary in order to communicate easily with statisticians
Experience in data mining techniques and procedures and knowing when their use is appropriate
Ability to present complex information in an understandable and compelling manner
Impacts the medium term direction and operational success of the function
Executes and provides input to functional plans and objectives for the site
Enhances and provides input to functional processes or technologies
Has experience in leading major initiatives and provides input to those initiatives
Makes decisions for the function and the site
Demonstrates experience in performance development, teaching/leading, mentoring and/or organization development
Instills appropriate behavior in others in support of Flex values
Supports strategic direction for the function

Company

Flex designs, manufactures, and supplies electronics products for the industrial sector.

Funding

Current Stage
Public Company
Total Funding
$200M
Key Investors
CienaSilver Lake
2023-11-29Post Ipo Equity
2003-03-03Post Ipo Equity· $200M
1994-03-25IPO

Leadership Team

leader-logo
Revathi Advaithi
Chief Executive Officer
linkedin
leader-logo
Kevin Krumm
Chief Financial Officer
linkedin
Company data provided by crunchbase