Salesforce · 2 days ago
Lead to Cash PMO, Senior Analyst / Manager
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
3+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Lead to Cash PMO, Senior Analyst/Manager will execute transformative initiatives and manage program deliverables for the company's Lead to Cash strategic initiatives, focusing on program management, continuous improvement, and stakeholder collaboration.
Artificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Develop detailed program plans, including scope, schedule, and budget, and drive accountability for timely delivery across cross-functional teams and within-budget completion
Facilitate Project Core Team meetings, used to mitigate risks, make decisions, and accelerate project execution
Effectively manage, motivate and champion a team of cross-functional project members, ensuring alignment and collaboration to achieve program goals
Act as the primary point of contact for program stakeholders, providing regular updates, managing expectations, and facilitating communication across teams and varied levels of leadership (VP+) across the organization
Identify and remove potential risks and issues that could impact program success and develop mitigation strategies to address them proactively
Manage and cultivate trusted partnerships with internal stakeholders, partners and PMOs to help develop project strategies and action plans that enable customer success
Leverage data insights to propose project execution strategies and measure results
Ability to identify issue root cause(s), develop project business case, procure stakeholder alignment and recommend prioritization of solutions for your assigned projects
Identify opportunities for process and policy improvements and implement best practices to enhance program efficiency and effectiveness
Bring ideas, innovation, and beginner’s mind to help in forming a vision for Lead to Cash excellence
Spearhead UAT business planning and execution, including reviewing QA, writing test scripts, coordinating with end-users, and obtaining user acceptance sign-off
Collaborate with project stakeholders, IT, and System Administrators to plan and prepare for Go-Live and subsequent support
Qualification
Required
3-5+ years experience of complex Project/Program management, Salesforce Business Analyst (technical implementations, process innovation, standardization & simplification), preferably in a business operations capacity
Deep subject matter expertise of Lead to Cash business processes based on relevant front line experience and/or experience transforming and implementing Lead to Cash processes and technologies
Demonstrated ability to improve efficiency of business processes with both technology and process improvement methodologies
Demonstrated understanding of the Salesforce platform, including its capabilities and potential for solving business challenges
Strong data analysis skills, including proficiency in Salesforce Reports and Dashboards
Solution oriented with the ability to work collaboratively with technical and non-technical business functions to overcome obstacles and guide others towards a unified path forward
Ability to define goals and metrics, develop actionable plans, and manage work to achieve desired outcomes while operating at a sense of urgency and fostering the same in others
Ability to assess situations and make decisions in a systematic and decisive manner. Effectively uses data as a tool for decisions and is able to illustrate solutions or impact that is easily understood by stakeholders
Ability to articulate ideas clearly and succinctly in a variety of settings and styles. Build trusting relationships, credibility, and use strong communication and influence skills to partner effectively with stakeholders to improve decision-making and business outcomes
Deep understanding of how to work directly with a large number of cross-functional stakeholders and drive teams with differing perspectives & methodologies in a unifying direction to improve decision-making and business outcomes
Ability to learn quickly and work effectively in in the face of ambiguity, shifting priorities, and a rapidly changing environment. Maintains a positive outlook and motivates/champions self and team members in the midst of stresses and tensions of a high profile area
Ability to point to specific examples of having managed large, cross-functional transformation projects, program development and the business results achieved
Accountability – assumes ownership for achieving personal and team goals
Preferred
Experience with Salesforce a plus
Experience with Project Management tools a plus
PMP preferred
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
CEO & Chairperson, Salesforce India and South Asia
Marc Benioff
Chair & CEO
Recent News
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