Brunello Cucinelli · 6 days ago
Brand Ambassador - Nordstrom Valley Fair
Santa Clara, CA
Full-time
Onsite
Mid Level
3+ years expBrunello Cucinelli is an Italian luxury house specializing in cashmere and informal luxury ready-to-wear. They are seeking a Brand Ambassador who will deliver a memorable experience to guests while supporting sales goals and operational objectives in collaboration with the Brand Manager.
ApparelFashionLeisureLifestyleRetail
Hiring Manager
Alessandra Bruno
Responsibilities
Provide industry leading customer service by building guest loyalty through in-store experience
Maximize all selling opportunities to achieve (and exceed) individual sales goals while driving repeat business by utilizing clientele books and continuously looking for opportunities to convert one-time shoppers to long-term clients
Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service
Continuously demonstrate product knowledge to enhance sales, use company-provided resources to deepen understanding of product assortment
Maintain awareness of all current marketing and promotional activity for both the brand and larger Department Store environment
Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle
Facilitate sales with all partners outside of the BC shop, including Personal Shoppers, key designer sales associates, brand ambassadors and sales associates
Build effective working relationships with colleagues in our other stores, Corporate Partners, Department Store Management, and other non-Brunello Cucinelli employees
Under the guidance and direction of Brand Manager and/or other Department Store Leadership complete operational objectives including opening and closing the store, cash handling, inventory, and other tasks as assigned and demonstrates flexibility and adaptability when workload or tasks are changed as necessitated by business
Support and partner with the Brand Manager and Department Store in maintaining consistent inventory levels to prevent shrink and loss
Ensure visual merchandising standards are maintained throughout the day, assist with floor sets, and moves as needed
Follow policy and procedure, safety guidelines, and meet operational objectives as dictated by Department store and Brunello Cucinelli
Demonstrate reliability and trustworthiness by acting with integrity in all interactions and following company Policy and guidelines
Promote cooperation and commitment within the team to achieve goals and celebrate team accomplishments
Proactively seek feedback for performance and opportunities for growth
Qualification
Required
High School Diploma required
3-5 years' experience working in an elevated retail or hospitality environment
Strong affinity for Brunello Cucinelli brand and philosophy
Exceptional customer service and networking skills
Demonstrate flexibility and adaptability when workload or tasks are changed as necessitated by business
Utilize business acumen and strong communication (both written and verbal) in relation to store business, product assortment and business opportunities
Proficient with POS systems and Microsoft Office Suite; Outlook and Excel
Ability to stand for multiple hours and lift up to 40 pounds without assistance
Able to work a varied schedule each week including nights and weekends
Preferred
Familiarity with RFID technology is a plus
Company
Brunello Cucinelli
Contemporary luxury brand specialised in cashmere for menswear & womenswear. Made in Italy.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$4.12M2025-01-17Post Ipo Secondary· $4.12M
2012-04-27IPO
Leadership Team
Robert Mari
Human Resources Business Partner, Retail
Recent News
Morningstar.com
2026-01-22
2026-01-14
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