Operational Field Engineer T1 jobs in United States
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Harsco Environmental · 1 month ago

Operational Field Engineer T1

Harsco Environmental is the premier provider of material processing and environmental services to the global steel and metals industries. The Operational Field Engineer T1 is a site-based technical support role focused on supporting core IT infrastructure across sites in the US and Canada, providing a hands-on environment for candidates with foundational IT skills.

Environmental EngineeringManufacturing

Responsibilities

Respond to incidents and service requests, resolving standard issues and escalating when needed
Support installation, configuration, and maintenance of IT hardware/software including desktops, servers, network equipment, and telephony
Assist with onboarding tasks such as provisioning IT hardware, software, and access for new employees
Maintain asset records for IT hardware/software in line with lifecycle and security standards
Follow Change and compliance business processes
Contribute to project planning and execution under guidance
Monitor system performance and assist with routine troubleshooting
Maintain documentation including support logs and configuration records
Operate within standardized IT environments following enterprise procedures
Provide limited support for OT systems if required, but prior OT experience is not essential

Qualification

Windows OSNetworking basicsIT support experienceTroubleshooting skillsIT service management toolsClear communicationTeam collaborationDocumentation skills

Required

Associate degree or equivalent experience in Information Systems, Computer Science, or related field
2 years of experience in IT support or technical service roles
Exposure to field environments or remote site support
Strong knowledge of Windows OS, Microsoft Office, Server environments, and networking basics (IP, DNS, DHCP)
Troubleshooting and problem-solving skills
Clear communication and ability to follow structured processes
Technical Aptitude: Demonstrates solid understanding of core IT systems
Team Collaboration: Works effectively with peers and site teams
Responsiveness: Acts quickly to resolve issues and support users
Documentation: Maintains accurate records and follows procedures

Preferred

Familiarity with IT service management tools is a plus

Benefits

Health insurance
Life insurance and disability plans
401k with company matching

Company

Harsco Environmental

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Harsco Environmental create a wide range of eco-products from the by-products of the steel production process and other industries.