Dobbs Equipment, LLC · 1 day ago
Retail Account Manager
Dobbs Equipment, LLC is seeking a Retail Account Manager who will be responsible for the sale, rental, and leasing of John Deere Compact Equipment. The role involves identifying new and dormant accounts to drive equipment sales and revenue, while also maintaining strong customer relationships and ensuring excellent service.
CommercialConstructionIndustrial
Responsibilities
Focus on selling John Deere Compact Construction Equipment (CCE) full product line (Mini Excavators, Skid Steers, Compact Track Loaders, Compact Wheel loaders) and their attachments
Prospecting: Target dormant, new and walk-in accounts to sell John Deere CCE
Welcome and greet potential customers at dealership. Listen to their requirements, answer all inquiries with detailed information and make compact product equipment recommendations
Make adequate number of calls per day to the assigned accounts to identify sales leads and promote dealership products and services, including parts, service and sales offerings
Ensure that leads and quotes are followed up quickly (within 24 hours)
Quote and negotiate prices, credit and financial terms and complete necessary documentation to complete the sales process
Maintain an updated knowledge and understanding of manufacturer discounts and special dealer pricing programs
Reporting: Maintain updated and accurate records of assigned customers and report all sales activity in CRM/Dynamics, including and not limited to calls, leads, quotes, and customer management
Provide demonstrations and machine walk around to customers at dealership
Meet or exceed company targets for calls and sales quota
Attend training and sales meetings as required to stay current with new equipment and current technology
Complete evaluation of used equipment to determine trade-in value when requested
All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work
Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility
Qualification
Required
Valid Drivers License
Customer Service experience
Strong Communication Skills: Ability to communicate effectively with teammates and customers with persuasive personally and negotiation skills
Customer Focus with strong ability to prioritize customer needs and expectations with an ability to provide and customer excellent service experience
Must be able to self-manage/self-motivate with persuasive personally and negotiation skills
PC literate, proficient with MS Office, with an emphasis in Excel, Outlook and Dynamics required
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form with strong problem-solving skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Quick learner with the ability to think out of the box
Valid Driver's License and maintain a clean driving record
Preferred
Bachelor's degree or equivalent from four-year college or a minimum of 1 years related experience is preferred, but not a requirement
Fluency in Spanish is preferred but not required