overnight Truck Service Advisor I jobs in United States
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TravelCenters of America · 2 months ago

overnight Truck Service Advisor I

TravelCenters of America is a leading provider of services for professional truck drivers and motorists. The Truck Service Advisor will offer exceptional customer service, write work orders, and manage transactions while ensuring a safe and clean environment for customers and team members.

Business TravelConsultingFood TrucksProfessional ServicesTravel

Responsibilities

Provide first-rate service to customers through extensive knowledge of the products and services offered
Write work orders, suggestive selling, and handle over-the-counter transactions
Ensure cleanliness of service counters, showroom, and customer restrooms
Maintain the safety of both customers and team members
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report; understand various payment types

Qualification

Suggestive sellingWork order processingCustomer service experienceBasic computer skillsFlexible hoursVerbal communicationWritten communicationProfessional presentationTeam collaboration

Required

High School Diploma or GED
Good verbal and written communication skills
Strong suggestive selling skills
Basic computer skills
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver's license
Presents self in a professional manner to customers, management, and coworkers

Preferred

Previous cashier and customer service experience; experience in repair or parts shop preferred

Benefits

Medical, dental, vision and life insurance
401(k) with a company match
Paid vacation and holidays
Tuition reimbursement
On-site meal discounts
A wide variety of discounts on technology, travel, food and fuel
Opportunity for growth and advancement with company paid training

Company

TravelCenters of America

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TravelCenters of America is a publicly traded full-service travel center network that owns and operates travel center franchises.

Funding

Current Stage
Public Company
Total Funding
$1.1M
Key Investors
PennDOT
2023-08-15Grant· $1.1M
2023-02-16Acquired
2007-02-09IPO

Leadership Team

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John Thomas
Senior Vice President of Sustainability and Alternative Energy
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Skip McGary
Executive Vice President of Truck Service and Fuel Procurement
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Company data provided by crunchbase