CS Recruiting · 6 hours ago
Sr. Key Account Manager
Jacksonville, FL
Full-time
Onsite
Senior Level, Lead/Staff
$70K/yr - $90K/yr
10+ years expCS Recruiting is a transportation and logistics provider that offers a full suite of supply chain solutions. The Senior Key Account Manager will expand services, build relationships with key accounts, and drive revenue growth through strategic account management and collaboration with internal teams.
EmploymentHuman ResourcesRecruitingStaffing Agency
Hiring Manager
Peggy Skoglund
Responsibilities
Expand existing services and introduce new solutions across assigned key accounts
Aggressively pursue and convert warm, high-potential leads into long term customers
Conduct face-to-face meetings, lead proposal presentations, negotiate terms, and close new business
Build and maintain multi-level relationships—from operations through executive leadership—within customer organizations
Meet or exceed key performance metrics, including revenue, volume, and gross margin goals
Collaborate with pricing and operations teams to develop winning rate quotes that meet internal profitability standards
Partner closely with internal teams to address service or billing issues, ensuring prompt and effective resolution
Manage customer contracts, renewals, and service agreements in alignment with company policies
Develop annual account plans and budgets that reflect strategic growth and profitability targets
Maintain accurate, up-to-date records of sales activities, opportunities, and customer communications within the CRM system
Review and analyze account financials to identify trends, opportunities, and strategies for profit improvement
Prepare professional, data-driven PowerPoint presentations for new customer introductions, service proposals, and quarterly business reviews
Partner with the Director of Key Account Sales to ensure consistency with departmental and company business plans
Host customer appreciation events and represent the company at industry functions
Stay informed on market conditions, competitor activity, and emerging logistics trends to anticipate customer needs
Travel: Approximately 2–3 trips per month
Other duties as assigned
Qualification
Required
Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain, or a related field
5+ years of experience developing and closing complex key account relationships, with a proven record of success
Demonstrated success in meeting and exceeding sales goals
Strong ability to build strategic relationships and secure new business
Outstanding communication, presentation, and interpersonal skills
High emotional intelligence with the ability to manage conflict and influence stakeholders
Strong multitasking, prioritization, and time management skills
Creative, strategic thinker with a growth mindset
Adept at negotiating and collaborating across internal and external teams
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM platforms
Willingness to travel up to 50% of each month
Fluent in English
Preferred
10+ years of experience in Transportation, Logistics, or Supply Chain Management
Experience in operational environments
Bilingual proficiency
Company
CS Recruiting
CS Recruiting is a transportation and logistics recruiting firm in the industry.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2025-12-02Acquired
Leadership Team
Chad Saffro
Co-Founder
Beth Herberholz
Chief Operating Officer
Recent News
2025-12-04
2025-12-02
Company data provided by crunchbase