FORUM Servicios Financieros · 1 month ago
Virtual Desktop Infrastructure (VDI) Specialist
Systems Technology Forum is an established industry partner specializing in management, engineering, information technology, and logistics services. The Virtual Desktop Infrastructure (VDI) Specialist will support the design, configuration, and sustainment of the VDI environment, ensuring secure and efficient desktop virtualization services for users.
AutomotiveFinanceFinancial Services
Responsibilities
Administer and maintain VDI platforms (e.g., VMware Horizon, Citrix Virtual Apps and Desktops), including thin-client, MEC, and remote desktop infrastructure
Create, deploy, and update standardized desktop images and applications in accordance with configuration-control and cybersecurity requirements
Monitor system performance, resource utilization, and capacity; troubleshoot user connectivity issues; and implement corrective actions
Apply security patches, group-policy updates, and OS/application baselines per DISA STIG and RMF requirements
Coordinate with network, cybersecurity, and platform teams to integrate authentication, storage, and backup solutions into the VDI environment
Support disaster-recovery planning and validation for critical workstation services
Maintain detailed documentation of configurations, procedures, and system diagrams
Provide Tier II/III technical support and assist with user onboarding, training, and account provisioning
Recommend improvements in VDI performance, scalability, and user experience through automation or modernization initiatives
Manage VDI-related enterprise tools, including Horizon Connection Server, profile management, and image-automation platforms (e.g., App Volumes, Ivanti, or FSLogix)
Qualification
Required
Four years of experience required
Security+ and Windows imaging experience required
4+ years of VDI or desktop support experience
Ability to work both independently and as part of a cross-functional team; ready for occasional travel or onsite support as required
Proven problem-solving abilities with strong analytical and troubleshooting skills
Excellent communication skills: able to explain technical issues to technical and non-technical stakeholders
Associate's or Bachelor's degree in Information Technology, Computer Science, or related technical field (or equivalent experience)
Secret security clearance required
Preferred
Experience supporting virtual desktop environments within Navy or DoD enterprise infrastructures (e.g., PMW 790, PEO C4I, or NAVWAR programs)
VMware or Citrix certifications
Benefits
Medical Plans administered through United HealthCare
Vision and Dental Plan Benefits
401(k) Tax-Deferred Retirement Plan
Accidental Death and Dismemberment Insurance
Dependent / Medical Care Flexible Spending Account
Direct Deposit
Health and Welfare Medical
Holiday Leave
Industry Competitive Salaries
Life Insurance (basic and supplemental)
Paid Time Off / Annual Comprehensive Personal Leave
Performance / Award Bonuses
Professional Development Coursework
Technical Training
Tuition Assistance Program
TotalChoice™ Voluntary Benefits
STF Cares / Paid Time Off to Volunteer
Company
FORUM Servicios Financieros
FORUM Servicios Financieros S. A., empresa líder en el financiamiento automotriz, otorga crédito y leasing a personas naturales y empresas.
Funding
Current Stage
Late StageTotal Funding
$100M2024-06-12Debt Financing· $100M
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