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Westchester Medical Center Health Network · 1 month ago

Communications Center Operator

Valhalla, NY

Full-time

Onsite

Entry Level

1+ years exp

Westchester Medical Center Health Network is seeking a Communications Center Operator to support the management of incoming and outgoing calls within the hospital. The role involves operating a complex switchboard, managing hospital codes and alarms, and maintaining communication systems to ensure efficient operations during varied shifts.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Handles incoming and outgoing calls on a multi position console

Announces all codes and enters information into the computer system, for immediate beeper notification of all code teams

Monitors and implements emergency procedures such as hotlines, disaster plans, and cardiac arrest and respiratory alarms, etc., and keeps records of procedures performed

Program or swap beepers for all hospital staff

Providing beeper forms and notification to staff when beeper is available

Places long distance calls

Sets up Teleconference meetings

Maintains a current directory of Medical Center telephone numbers of offices and personnel

Provides information regarding changes in locations of various hospital units and functions

Gives complex information regarding various Medical Center divisions and offices

Refers incoming and outgoing calls to the proper locations

Follows all department procedures as noted in Department Policy and Procedure manual

Qualification

Switchboard operationCustomer serviceRecord keepingEmergency proceduresTeleconference setup

Required

One year of experience where the primary function of the position was the operation of a complex multiple position switchboard and/or customer service

High school or equivalency diploma

Company

Westchester Medical Center Health Network

Glassdoor3.2

The Westchester Medical Center Health Network (WMCHealth) is the pre-eminent provider of integrated health care in New York’s Hudson Valley region, serving nearly 2.5 million residents across more than 6,000 square miles.

Founded in 1917

Valhalla, New York, US

10001+ employees

http://WMCHealth.org

H1B Sponsorship

Westchester Medical Center Health Network has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)