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Move Concierge · 1 month ago

Director of Inside Sales

Farmers Branch

Full-time

Onsite

Director/Executive

7+ years exp

Move Concierge is focused on connecting customers with essential home services as they move into new homes. The Director of Inside Sales will lead the inside sales organization, optimizing conversion across multiple service verticals and ensuring an exceptional customer experience.

Electrical DistributionHome ServicesWired Telecommunications

Growth Opportunities

Responsibilities

Lead and develop the inside sales team to achieve and exceed monthly sales and conversion goals across multiple home service verticals

Coach and inspire sales managers, team leads, and individual contributors through daily in-office engagement, performance reviews, and structured development programs

Execute strategy. Partner with the VP of Sales to design and implement sales initiatives that maximize lead and salesperson productivity while creating and refining sales scripts and processes to drive consistency and scalability

Launch and oversee new lead and product campaigns, ensuring successful rollout, adoption, and performance across the sales floor from initial buildout to complete execution and analysis

Own the numbers. Analyze performance metrics, lead conversions, and campaign data to identify trends, opportunities, and areas for improvement

Collaborate cross-functionally with marketing, operations, and product teams to improve lead conversions, call routing, and overall sales efficiency

Manage pipeline and forecasting to ensure accuracy, transparency, and accountability at every level of the sales organization

Drive culture and energy to foster a culture of continuous improvement, accountability, and high performance where teams are motivated, competitive, and aligned with Move Concierge’s mission and core values

Ensure compliance with partner requirements, regulatory standards, and data privacy practices

Drive innovation in sales approaches, technology adoption, and channel development to improve the mover experience

Qualification

Inside sales leadershipAnalytical skillsSalesforce proficiencyHigh-volume sales operationsCoachingLeadershipTeam developmentProcess optimizationCommunication skills

Required

Bachelor's degree in Business, Analytics, or related field

Seven or more years of progressive inside sales leadership experience, ideally within home services, insurance, or other high-volume, consumer-focused industries

Exceptional people leader with a track record of building driven, high-energy sales cultures that consistently hit and exceed goals

Strong analytical and quantitative skills; comfort using data to drive decisions and influence strategy

Proven ability to manage and scale high-volume, inbound/outbound sales operations

Experience working in partnership-driven environments

Advanced proficiency in Salesforce

Strong communication, coaching, and leadership abilities with a focus on developing talent

Demonstrated success improving conversion rates, KPIs, and overall customer satisfaction through process optimization and analytics