Senior Claims Adjuster jobs in United States
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Aspire General Insurance · 4 months ago

Senior Claims Adjuster

Aspire General Insurance Company is committed to delivering affordable specialty auto coverage with outstanding service. The Senior Claims Adjuster will investigate and resolve automobile claims, ensuring compliance with industry standards and providing exceptional customer service.

Auto InsuranceFinancial ServicesInsuranceProfessional Services
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Growth Opportunities

Responsibilities

Investigate, evaluate, and resolve automobile claims in a timely and efficient manner
Document investigations, evaluations, recommendations, and plans of action
Ensure ongoing adjudication of claims within company standards, industry best practices and all state and federal regulations
Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation
Exhibit exceptional customer service? Maintain positive customer relationships, and exhibit a courteous and professional demeanor
Maintain a reliable system of keeping files current and be caught up on claim tasks and diaries
Be able to handle any and all types of automobile insurance claims regardless of the level of complexity, severity of injuries, or number of features
Evaluate and settle a wide level of injury claims including soft tissue injuries, serious injuries involving hospitalization, fatalities, etc
Effectively manage litigated files throughout the entire litigation process
Exhibit a high degree of decision making and require minimal supervision with regards to liability decisions and injury evaluations
Act as a mentor for adjusters with less experience and assist in the training and development of claims staff
Maintain a high level of productivity
Respond to timely to customers’ inquiries and to requests by management
Minimize customer complaint calls
Regular and predictable punctuality and attendance
Comply with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follow Aspire General Insurance Company/partner’s policies, procedure and work rules
Other duties as necessary

Qualification

PropertyCasualty insuranceAuto claims handlingDecision makingAnalytical skillsCustomer serviceInterpersonal skillsOrganizational skillsTeam player

Required

Three plus years' experience in Property and Casualty insurance industry
Must have a clear understanding of insurance industry practices, standards and terminology
Experience handling both auto property damage and injury claims
Must be able to pass a background check
Must have a disciplined approach to all job-related activities
Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills
Ability to work in a fast paced environment while managing multiple priorities simultaneously
Ability to achieve targeted performance goals
Ability to develop excellent working relationships with staff, clients, Partners and outside agencies
Ability to communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of good will, indicative of a professional environment and atmosphere
Ability to be a team player and work cohesively with other Company Partners and Companies staff to achieve company goals
Able to represent the company in a professional manner and contribute to the corporate image
Able to consistently provide excellent client service

Benefits

Medical
Dental
Vision
PTO
401k
Company Observed Holidays

Company

Aspire General Insurance

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Aspire General Insurance Company is a California-domiciled, private passenger auto liability and physical damage carrier with combined management experience of over 100 years, servicing the needs of its customers.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Comvest Credit Partners
2025-08-27Debt Financing
Company data provided by crunchbase