Foundation Communities · 1 month ago
IT System Administrator
Foundation Communities is seeking an IT System Administrator I to join their corporate IT team in Austin, TX. The role involves providing IT support, maintaining the health of the IT infrastructure, and troubleshooting technical issues for employees, both in-office and remotely.
Homeless ShelterNon ProfitSocial
Responsibilities
Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing
Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment
Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production
Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support
Perform routine and scheduled audits of all systems, including backups
Work with vendors to order products and resolve complex technical problems
All other duties as assigned
Qualification
Required
High school diploma or GED required
Proficiency in Windows operating systems and Microsoft Office applications required
Proficiency with IPv4 networks, DNS, and DHCP required
Ability to pass criminal and financial background checks
Preferred
Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience
Five years of IT experience is preferred
Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired
Experience with remote support solutions
Experience using a service desk solution
Company
Foundation Communities
Foundation Communities is an organization that provides affordable homes and free support services for people with disabilities.
H1B Sponsorship
Foundation Communities has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$5MKey Investors
Blue Cross and Blue Shield of TexasCommunity Development Financial Institutions FundShare Our Strength
2025-06-18Grant
2024-10-23Grant· $5M
2024-03-14Grant
Recent News
2024-04-25
Company data provided by crunchbase