Emergency Restoration Xperts (ERX) ยท 1 month ago
Project Coordinator Repairs
Charlotte,NC,US
Full-time
Onsite
New Grad, Entry LevelEmergency Restoration Experts (ERX) is a growing company providing superior emergency property restoration services. The Project Coordinator Repairs will assist the Manager(s) with administrative and accounting functions, ensuring project managers maintain accurate data and addressing customer concerns effectively.
Building MaintenanceConstructionConsultingHome ImprovementRisk Management
Responsibilities
Create and maintain a Central Job File for each job and ancillary files where needed
Ensure the project managers maintain complete and accurate data to enable efficient and effective production management
Professionally and effectively address customer concerns and follow through to resolution
Project tracking and reporting, including adjusting the project database, updating production boards, recurring reports, and creating new reports when needed
Act as secondary representative to client. Provide metrics on revenue, costs, collections and work load
Assist with other office and mitigation functions as needed
Accurate invoicing and progress billing
Ensure project managers collect on every job to maintain minimal AR 30-60 and 0 AR over 60 days
Create profit margins for each job prior to job commencing. Track status through each phase of job
Assist with the creation of work orders
Maintain contact with all current Repairs customers to evaluate job satisfaction and progress
Qualification
Required
Strong customer service skills
Ability to communicate effectively with all departments
Must be able to effectively operate and navigate Dash
Must possess computer and internet skills
High School Diploma or GED
Preferred
Previous experience working in the Construction and/or Insurance industry
Company
Emergency Restoration Xperts (ERX)
Emergency Restoration Experts (ERX) is a Carolina-based provider of commercial and residential restoration services.
Founded in 2013
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase