StubHub · 1 week ago
Paid Customer Acquisition Portfolio Manager
Los Angeles, CA
Full-time
Hybrid
Entry, Mid Level
$150K/yr - $185K/yr
2+ years expStubHub is on a mission to redefine the live event experience on a global scale. As a Paid Customer Acquisition Portfolio Manager, you will lead and optimize paid acquisition initiatives, driving strategic performance and enhancing customer experience from initial engagement through conversion.
E-CommerceMarketplaceTicketing
Responsibilities
Manage and optimize performance for a strategic segment of StubHub’s Google Search portfolio
Analyze campaign performance data, customer behavior, and market trends to proactively identify opportunities and execute impactful optimizations
Use AI and advanced analytical tools to prototype insights, analyses, and actionable strategies rapidly
Collaborate closely with Engineering, Data Science, Analytics, and Product teams to influence and implement customer experience improvements across StubHub’s digital platforms
Develop and implement strategic initiatives aimed at enhancing customer acquisition and retention efficiency
Clearly communicate insights, strategic recommendations, and outcomes through concise, data-driven summaries and direct collaboration
Qualification
Required
2+ years of experience as an SEM Manager, Programmatic Ads Specialist, Paid Media Analyst, or similar analytical roles within digital marketing or marketplace growth
Strong analytical skills, with proficiency in SQL
Technical skills and experience with analyzing customer behavior on websites and mobile apps, including familiarity with attribution models and conversion optimization
Ability to synthesize complex data into strategic insights and effectively communicate recommendations across teams
Proven track record of driving measurable improvements through cross-functional influence, even without direct reporting relationships
Self-motivated and hands-on, capable of independently addressing challenges and proactively uncovering growth opportunities
Passionate, curious, and driven to deeply understand customer behaviors, marketplace dynamics, and performance drivers
Preferred
Extensive experience managing paid customer acquisition at scale, including optimization strategies, budgeting, and performance management
Interest or experience in event ticketing, sports, music, or related marketplaces
Demonstrated ability to manage campaign performance within clear guidelines, balancing growth with cost efficiency
Skilled in developing quick analytical prototypes and dashboards to inform agile decision-making
Bachelor's degree in Marketing, Economics, Analytics, or a related quantitative discipline
Benefits
401k
Premium Health, Vision, and Dental Insurance options
Unlimited Flex Time Off
Paid parental leave
Comprehensive health benefits
Company
StubHub
StubHub is a ticket marketplace where users buy and sell tickets for sports, concerts, theater, and live events. It is a sub-organization of eBay.
1001-5000 employees
H1B Sponsorship
StubHub has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (20)
2023 (20)
2022 (4)
2021 (4)
2020 (33)
Funding
Current Stage
Public CompanyTotal Funding
$59.23MKey Investors
ViagogoStephens GroupBEA Systems
2025-09-17IPO
2021-12-23Series Unknown· $39.63M
2021-09-08Acquired
Leadership Team
Connie James
Chief Financial Officer
Recent News
The Motley Fool
2026-01-12
Company data provided by crunchbase