The CLASS Consulting Group · 1 month ago
Client Relations - Team Lead
South San Francisco, CA
Part-time
Hybrid
Senior Level, Lead/Staff
10+ years expThe CLASS Consulting Group is a boutique management consulting firm that provides services to nonprofit organizations. They are seeking a motivated individual to lead client relations and marketing activities, develop business plans, and represent CLASS at nonprofit events.
Human ResourcesManagement ConsultingProfessional Services
Responsibilities
Lead client relations and marketing activities in seeking business with NPO prospects & developing existing NPO relationships
Seek repeat business by managing relationships with current & past clients
Develop business plans and CR strategies that ensure attainment of organizational goals and targets
Collaborate with the Business Consulting Services team to reach out to CLASS clients to gauge the impact of CLASS's work and probe for potential follow up on projects and/or referrals
Create and deliver proposal presentations to potential clients
Build CLASS’s brand and develop marketing programs & communication channels that will drive new business growth
Represent CLASS at various Nonprofit Organization related events
Oversee Salesforce/HubSpot (CRM) to ensure we are managing our relationships and interactions with our existing/potential clients
Provide leadership to the CR team, ensuring appropriate training communication and leveraging of resources within the team
Assist in developing strategic and operational plans by identifying short-term and long-term priorities
Track KPIs and progress of strategic projects and present management reports to the board
Provide leadership to the team and encourage a leadership-based culture
Preside over the meetings and agenda of the team as well as track projects and ongoing activities
Ensure appropriate communications and leverage resources within the team and with other teams
Promote volunteer engagement within the CR Team and across the broader CLASS Group
Qualification
Required
MBA in Marketing with 10+ years of experience in Business Development, Sales or Marketing
At least 8 years of prior leadership experience
Experience with Salesforce/HubSpot or any CRM database preferred
Passionate & committed to serve community
Optimistic, reliable and capable of fostering teamwork without formal hierarchy
Excellent in communication and presentation
Should honor commitments and CLASS's Code of Ethics
Minimum 1+ year of commitment for the unpaid / pro-bono position
Time: Minimum 5 hours per week (excluding meeting time)
Attend Weekly Meetings: 2 in-person (once COVID related restrictions are lifted) and 2 conference calls
Preferred
Experience with Salesforce/HubSpot or any CRM database preferred
Benefits
Leadership development opportunities
Networking opportunities
An opportunity to give back to the community
Company
The CLASS Consulting Group
The Class Consulting Group is a boutique management consulting firm that provides consulting services to senior management and more.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase