Wheatland Bank, Division of Glacier Bank · 1 day ago
Customer Service Representative/Teller
Odessa, WA
Full-time
Onsite
New Grad, Entry Level
$17.13/hr - $21.04/hrWheatland Bank, a division of Glacier Bank, is a growing financial institution seeking a Customer Service Representative/Teller to join their Odessa team. The role involves providing exceptional customer service and assisting customers with a variety of banking needs.
BankingCredit CardsFinancial Services
No H1B
Responsibilities
Processes retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems
Assists with night depository duties; logs; bags; processes deposits; makes change orders; issues receipts and returns bags to customers
Cross-sells the Bank’s other products and services, referring customers to appropriate staff as indicated
Issues cashier’s checks
Performs safe deposit duties by controlling access and assisting customers
Receives and processes stop payment and hold orders
Accepts loan payments
Balances cash drawer daily and verifies cash being returned to the vault
Provides effective customer service and assist in resolving problems within given authority
Maintain records and logs; prepare wire transfers, and sort mail or reports as required
Answers telephones and directs callers to proper Bank personnel
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, monthly audit reports, monthly audit certifications, etc.)
Processes traveler’s checks, ATM deposits, change orders and deposit slip corrections
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Copy/scan/fax documents to files and distribute to appropriate personnel
Qualification
Required
High School Diploma or Equivalent
Must have the ability to work in a professional and confidential manner
Basic ten-key skills
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Professional verbal communication skills
Ability to positively promote our organization to customers and co-workers
Ability to add, subtract, multiply and divide in all units of measure
Ability to consistently be at work during scheduled shifts
Preferred
Cash Handling Experience Preferred
Customer Service Experience Preferred
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan
401(k)
Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Paid Time Off (PTO)
Paid holidays
Company
Wheatland Bank, Division of Glacier Bank
Wheatland Bank, Division of Glacier Bank, is a community bank with a regional footprint throughout eastern and central Washington.
Founded in 1979
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-07-29
Wanganui Chronicle
2025-03-31
Company data provided by crunchbase