Sparkbit 360 ยท 2 months ago
Call Center Representative
Washington, District of Columbia, United States
Full-time
Onsite
New Grad, Entry LevelSparkbit 360 is a full-service marketing and public relations agency dedicated to helping businesses thrive. They are seeking a motivated and professional Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, and ensure exceptional service.
Public Relations & Communications
Responsibilities
Handle inbound customer calls and provide accurate information and assistance
Make outbound follow-up calls when necessary
Document call details, inquiries, and resolutions accurately
Direct calls to appropriate departments as needed
Maintain a positive, customer-focused attitude in every interaction
Support the customer service team with additional tasks as assigned
Qualification
Required
High school diploma or equivalent required
Strong verbal communication and active listening skills
Ability to remain calm and professional during high-volume periods
Basic computer and phone-system proficiency
Dependable, punctual, and eager to learn
Benefits
Competitive pay
Opportunities for advancement
Professional development and training
Supportive and collaborative team environment
Travel opportunities (if applicable)
Company
Sparkbit 360
At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen.
Founded in 2018
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase