Coastal Administrative Services (CAS) · 1 month ago
IT Support Systems Administrator
Bellingham, WA
Full-time
Onsite
Mid, Senior Level
3+ years expCoastal Administrative Services, Inc. is seeking an IT Support Systems Administrator to manage and maintain their core IT infrastructure. This role involves providing hands-on technical support across all departments, managing identity and access, and ensuring system security and compliance.
Insurance
Responsibilities
Administer Microsoft Active Directory (user accounts, security groups, GPOs, password resets, permissions)
Maintain Azure AD management, MFA configuration, and security policies
Provision and de-provision accounts across all CAS systems (O365, VBA, Egnyte, SharePoint, VPN, Proprietary Tools)
Build and maintain Office 365 mailboxes, aliases, shared mailboxes, and distribution groups
Manage O365 policies for retention, encryption tools, and device compliance
Troubleshoot mail flow, quarantined messages, blocked senders, and external connector issues
Serve as the primary point of contact for day-to-day tech issues: hardware, software, connectivity, VPN, printers, VoIP
Perform remote support using integrated tools
Manage workstation setup and standardization (PC desktop-laptop systems, docking stations, monitor configs)
Maintain inventory of company hardware, laptops, and peripherals
Provide Tier 1/2 administrative support for:
Asana project/task management (workspace structure, permissions, project templates)
Egnyte / SharePoint file access issues
Basic Microsoft Office troubleshooting for Excel, Outlook, Teams, Word, PowerPoint
Use PowerShell , Python , VBA , C# , or Java when needed to:
Automate recurring system tasks
Run scheduled server operations
Opportunities to Support internal tools (CRAB, CAVA, CORE, Visual Basic-VBA macros, daily task automations)
Create and maintain task scheduler jobs and light-weight scripts to improve efficiency
Assist with QA/test environments for software updates, integrations, and deployments
Implement and monitor security policies for MFA, device protection, encryption, and access controls
Assist with SOC1 audit requests (e.g., screenshots, data flow verification, access logs)
Maintain compliance with HIPAA, ERISA, data privacy, and TPA-specific security standards
Conduct periodic reviews of user permissions, distribution lists, and system access
Coordinate with contracted outsourced vendors for escalated server/network infrastructure issues
Provide hands-on support for Internet, firewall, VPN, file server migrations, and system upgrades
Qualification
Required
3–5+ years experience in IT Systems Administration or comparable role
Strong understanding of: Active Directory / Azure AD
Strong understanding of: Office 365 Admin Center (email, security, device management)
Strong understanding of: PowerShell scripting
Strong understanding of: Endpoint management and general IT troubleshooting
Strong understanding of: Windows Server fundamentals
Working experience with: Python, Visual Basic, or other scripting languages (Java/C# a plus, not mandatory)
Working experience with: Remote support tools
Working experience with: Ticketing systems and task management workflows (Asana preferred)
Preferred
Experience supporting medium-sized organizations (50–150 staff) strongly preferred
Knowledge of HIPAA compliance (preferred but can be trained)
Company
Coastal Administrative Services (CAS)
Coastal Administrative Services (CAS) is a leading independent Third Party Administrator (TPA) providing comprehensive benefit administration to self-funded employers.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kasha Ozog
Chief Executive Officer
Company data provided by crunchbase