Universal Music Group · 1 month ago
Director, AI/ML, GenAI & Intelligent Automation – Finance Technology
Universal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. The Director, AI/ML, GenAI & Intelligent Automation – Finance Technology will lead the vision and execution of AI-driven automation capabilities within the Finance Applications, Systems and Services Technology organization, enhancing global finance processes and driving operational efficiency.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Establish and lead the AI/ML/IPA Center of Excellence (CoE) to define the strategy, operating model, and governance for intelligent automation across FASST and Global Finance Technology
Develop and execute a multi-year roadmap to embed AI, ML, and GenAI into Finance processes (R2R, O2C, P2P) to drive measurable business outcomes
Partner with Finance and Technology leadership to identify, assess, and prioritize automation and AI opportunities
Serve as a thought leader on emerging AI, GenAI, and automation trends, ensuring alignment with enterprise digital transformation strategies
Build and lead a global, cross-functional CoE team of automation engineers, business analysts and solution architects
Define frameworks and best practices for model management, automation lifecycle, and responsible AI governance
Create reusable assets, reference architectures, and scalable solutions that accelerate delivery and adoption
Lead enablement initiatives to upskill teams and promote a data- and automation-first culture across Finance and Technology
Design, develop, and operationalize AI/ML, GenAI, and automation solutions leveraging enterprise-grade platforms such as Azure AI, Google Cloud AI, AWS AI, OpenAI, and related ecosystems
Deliver automation solutions that integrate with ERP, analytics, and workflow systems to improve efficiency, accuracy, and insights
Implement intelligent process automation (IPA) solutions using RPA, NLP, ML pipelines, process mining, and LLM-based copilots
Ensure scalability, reliability, and sustainability of deployed AI/automation systems through continuous monitoring and optimization
Collaborate with Global Finance Operations (GFO) and regional Finance leaders to align automation initiatives with global business priorities
Partner with FASST delivery teams, data platform owners, and enterprise architects to ensure solutions align with enterprise architecture and security standards
Engage with strategic technology vendors and cloud partners to co-innovate and explore next-generation AI/automation capabilities
Define and monitor KPIs to measure automation adoption, ROI, and business impact across Finance processes
Drive continuous improvement by leveraging data-driven insights and AI performance analytics
Evolve the CoE’s strategy and operating model to support scalability, governance, and long-term value creation
Qualification
Required
Bachelor's degree in computer science, Engineering, Finance, or a related field
15+ years of experience in AI/ML, Intelligent Automation, or Digital Transformation, preferably within Finance or Enterprise Technology
Proven success in establishing and leading an AI/Automation Center of Excellence (CoE) within a global organization
Strong expertise across AI/ML and GenAI platforms spanning major cloud ecosystems (Azure, AWS, Google Cloud, OpenAI, etc.)
Hands-on experience with RPA tools (UiPath, Automation Anywhere, Power Platform) and AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn, LangChain)
In-depth understanding of Finance processes (R2R, O2C, P2P) and ERP platforms (SAP, Oracle, Workday)
Demonstrated ability to translate business needs into scalable, value-driven technology solutions
Exceptional leadership, communication, and stakeholder management skills, with a collaborative, forward-thinking mindset
Strategic leadership and innovation orientation
Deep technical expertise in AI, ML, and automation
Finance process and transformation acumen
Governance and ethical AI awareness
Global stakeholder collaboration and influence
Delivery excellence and measurable impact orientation
Preferred
Master's degree in computer science, Engineering, Finance, or a related field
Benefits
Comprehensive medical, dental, vision, and FSA options
100% coverage for out-patient mental health services
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
A lifetime fertility support allowance of $30,000 to plan participants
Student Loan Repayment Assistance and Tuition Reimbursement
100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Recent News
Digital Music News
2026-01-17
Music Business Worldwide
2026-01-16
Company data provided by crunchbase