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TSP, a Syneos Health company · 3 days ago

Key Account Manager - OUD

Washington, DC

Full-time

Hybrid

Entry, Mid Level

2+ years exp

TSP, a Syneos Health company is focused on fighting the opioid addiction crisis through its products. The Key Account Manager will be responsible for educating healthcare professionals about these products and ensuring access to them, while also meeting sales objectives.

ConsultingHuman Resources

Growth Opportunities

Responsibilities

Achieve incentive goals, patient access to product objectives and other expected performance measures for geographic assignment

Demonstrate detailed understanding of all aspects of Braeburn products by having thorough product, disease state and market knowledge. Understand and uphold the requirements to sell in a compliance manner consistent with the FDA-approved product labeling

Exhibit strong selling skills through thorough preparation, by understanding customer needs, through communicating key selling messages, with superior listening and communication skills, and by gaining effective agreement on execution steps

Review, analyze and interpret field reports to ensure quarterly and annual objectives are met

Develop a deep understanding of assigned territory, including delivery of care, major payers and regulatory environment. Understand industry trends and emerging competition as well as reimbursement patterns and potential implications to patient delivery

Provide information using internally approved materials to help inform physicians and office personnel about reimbursement-related information for Braeburn’s products

Effectively manage and support accounts, which includes ensuring product access and resolving/triage reimbursement issues in a manner that complies with Braeburn policies, processes and procedures

Collaborate effectively with all Braeburn internal cross-functional partners

Develop ongoing dialogue with customers to effectively anticipate and adapt to customers’ needs, as well as market changes and challenges

Exercise sound judgment and ensure integrity and compliance with all Braeburn compliance policies and Braeburn Code of Conduct

Exercise fiscal control of operational expenses (car, gas, office supplies, telephone, lodging, meals, entertainment, etc.)

Qualification

Sales experienceReimbursement knowledgeSpecialty Pharmacy experienceBusiness AcumenEmotional IntelligenceProblem-solving skillsAccountabilityJudgementCollaborationAttention to detailAdaptability

Required

Drive for results/strong sense of accountability and ownership

Strong work ethic and commitment to excellence

Ability to build strong relationships and effectively inform HCPs about Braeburn's products

Strong attention to detail and follow-through

Ability to solve problems creatively

Proven expertise in informing healthcare provider offices surrounding coding, billing and submissions in range of payer environments

Strong Emotional Intelligence

Documented collaborative team-oriented skillset

Strong ethical behavior and commitment to compliance

Willingness to travel both regionally and nationally as needed (Up to 70-80%)

Demonstrated passion and empathy for improving Addiction/Mental Health patient care

Bachelor's degree (BS/BA) required, Advanced Business Degree a plus

2+ years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries

Proven sales or field market access performance as evidenced by market performance reports and recognition awards in Specialty Pharmacy markets

In-depth understanding of reimbursement/insurance coverage for physician-administered treatments

Proven product launch experience in a highly complicated and competitive environment

Experience selling specialty products, in-particular physician-administered products such as implantable or injectable medication technologies in a healthcare setting

Ability to work autonomously to find new business opportunities

Valid driver's license and in good standing