Matterport- Technical Business Analyst jobs in United States
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Matterport · 2 weeks ago

Matterport- Technical Business Analyst

Matterport is leading the digital transformation of the built world. The Technical Business Analyst will manage integrations at scale between the Matterport Platform and internal systems, focusing on optimizing SaaS subscription offerings and ensuring customer satisfaction.

3D TechnologyCloud ComputingData VisualizationPropTechVirtual Reality
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Responsibilities

Guide the design, implementation and deployment of new features and services
Collaborate with Customer Support to resolve subscription-related issues and improve customer experience
Partner with Finance to streamline billing, invoicing, and revenue recognition for SaaS products
Oversee the end-to-end lifecycle of SaaS subscriptions, including onboarding, renewals, and cancellations
Work with a cross-functional team of product managers, designers, engineers and QA with direct communication channels
Be an advocate for good engineering practices
Contribute to a learning culture
Generate complete user stories for the development team to efficiently do their work
Respond and assist with issues that are raised by internal and external groups
Holding regular stakeholder/grooming meetings to keep all interested parties updated in project progress
Document user requirements and business rules to be used in application development

Qualification

Cloud environment experienceCRMERP systemsAgile Scrum experienceProject management skillsSaaS subscription managementMicroservice environmentTechnical documentationCommercial Real Estate knowledgeCommunication skillsCross-functional collaborationProblem-solving skills

Required

Bachelor's degree required from an accredited, not-for-profit, in-person college/university
A track record of commitment to prior employers
Significant experience designing and delivering features and services in a cloud environment, using a modern OOP language and tooling
Experience with CRM and ERP systems, such as Salesforce and NetSuite
Experience defining and working with order-to-cash processes
Experience and leadership in fast-paced, Agile Scrum environments
Strong project management skills
Experience with technical documentation or product use case writing
Strong experience collaborating with cross-functional teams to achieve business outcomes
Strong written and verbal communication skills; Must be able to communicate at a level appropriate to the audience (stakeholders, peers and senior management)
Ability to identify opportunities for the team to improve and implement changes as needed
Deep experience with agile frameworks, such as Scrum, Kanban or SAFe

Preferred

Exposure to or familiarity with Microsoft stack technologies including C#, .NET core, and Microsoft business applications
Proven track record of working with stakeholders, communicating and defining priorities and building business cases for trade-off discussions
Solid software development experience working in a cloud-based, microservice environment utilizing modern tooling and best practices
Experience working with SaaS subscription management, billing systems, or customer support platforms
Commercial Real Estate knowledge is a bonus

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

Company

Matterport

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Matterport digitizes spaces into accurate, immersive 3D digital twins with its all-in-one platform.

Funding

Current Stage
Public Company
Total Funding
$423.4M
Key Investors
PTCState Auto LabsEricsson Ventures
2024-04-22Acquired
2021-07-23Post Ipo Equity· $295M
2021-07-22IPO

Leadership Team

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R.J. Pittman
Chairman and Chief Executive Officer
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Dave Gausebeck
Chief Scientist
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Company data provided by crunchbase