CommuniCare Health Services · 3 months ago
Director of Sales and Marketing, Medicare Advantage
OH CHS SNP, Inc.
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expCommuniCare Health Services is seeking a Director of Sales and Marketing to lead their Medicare Advantage sales team. The role involves overseeing licensed field sales agents, ensuring compliance, and achieving enrollment and retention goals.
Health CareHealth DiagnosticsHome Health Care
Responsibilities
Assist in the recruitment, training and onboarding of new sales agents
Provide oversight for sales agents assigned to the team including ride-alongs, unannounced observations at sales events, follow-up calls to consumers, review of a sample of applications to ensure completeness and accuracy, and other activities as instructed
Support the annual development of sales collaterals, training material and sales presentations as requested
Conduct annual sales training on plan benefits and compliant sales practices for assigned team
Ensure assigned field sales agents are adhering to CMS guidance, departmental policies & procedures and direction from the Plan Compliance Officer
Manage the deployment of referrals and leads to ensure timely contact
Address issues of noncompliance, under performance, poor documentation, and other conduct issues through retraining, increased oversight, corrective action and other activity as directed
Support the development and annual review of departmental policies and procedures
Ensure assigned field sales agents complete annual AHIP, Compliance, and other required or recommended training
Assists in formulating short and long term sales strategies to onboard and retain membership
Qualification
Required
Bachelor's degree in marketing, sales, education, business or social services or applicable experience and education in lieu of a Bachelor's degree
Valid Licensure to engage in the sales of Medicare Advantage products in the states in which the health plan offers products and services
Five years marketing and sales leadership across multiple states or regions in Medicare Advantage products
Stellar compliance record
History of achieving or exceeding compliance and membership targets
Proven ability to execute on sales strategies, manage staff, develop policies & procedures and train & onboard staff
Valid driver's license and insurance
Strong understanding of CMS Managed Care Manual chapters relating to member enrollments, marketing, and beneficiary protections including related guidance memos
Strong knowledge of industry standards and practices
Outstanding written and verbal communication abilities
Experience leading a team of 10 or more individuals
Familiarity with a variety of computer applications/software
Detail-oriented, well-organized, strong decision-making and problem-solving skills
Ability to foster strong relationships
Ability to work within an integrated delivery system and a matrixed marketing organization
Create a culture of compliance and continuous improvement
Benefits
Competitive wages
PTO plans
Life and disability plans
Medical, dental, and vision coverage
401(k) with employer match
Flexible Spending Accounts
Company
CommuniCare Health Services
CommuniCare Health Services is a health care equipment & services company located in Blue Ash.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
S
Stephen L. Rosedale
Founder and Chairman of the Board
Recent News
2025-07-18
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