AMD · 1 month ago
Technical Program Manager - Server Customer Engineering, Enterprise AI Product Line
Austin, Texas
Full-time
Hybrid
Senior LevelAMD is a leading technology company focused on building exceptional products that enhance computing experiences across various domains. The Technical Program Manager will lead the end-to-end delivery of Enterprise AI programs, ensuring alignment between customer goals and AMD's roadmap while managing cross-functional teams to deliver AI solutions at scale.
AI InfrastructureArtificial Intelligence (AI)Cloud ComputingComputerEmbedded SystemsGPUHardwareSemiconductor
Responsibilities
Serve as primary support contact for Enterprise AI programs supporting Enterprise customers (development and sustaining); build and maintain sponsor and program lead relationships
Understand customer business goals and AI workload requirements; align customer needs with AMD priorities
Advocate for customer satisfaction; manage requirements, critical issues, and escalations
Own end‑to‑end program delivery: define schedules, milestones, success criteria, resources, and deliverables
Coordinate cross‑functional teams (engineering, firmware, validation, QA, product, field ops, partners/OEMs) to drive decisions and resolve blockers
Identify risks and technology dependencies; create mitigation and contingency plans and proactively escalate when needed
Drive release readiness: validation plans, customer previews, deployment playbooks, and handoffs to field engineering/customer success
Produce concise executive updates, program briefs, and status reports
Implement scalable program processes, tooling, and lessons learned to improve delivery speed and quality
Contribute to executive briefs and participate in customer engagements and technical enablement
Qualification
Required
Manage programs from development through End‑of‑Life, coordinating cross‑functional teams across hardware, firmware, software, validation, and partners to deliver production‑ready AI solutions at scale
Serve as primary support contact for Enterprise AI programs supporting Enterprise customers (development and sustaining); build and maintain sponsor and program lead relationships
Understand customer business goals and AI workload requirements; align customer needs with AMD priorities
Advocate for customer satisfaction; manage requirements, critical issues, and escalations
Own end‑to‑end program delivery: define schedules, milestones, success criteria, resources, and deliverables
Coordinate cross‑functional teams (engineering, firmware, validation, QA, product, field ops, partners/OEMs) to drive decisions and resolve blockers
Identify risks and technology dependencies; create mitigation and contingency plans and proactively escalate when needed
Drive release readiness: validation plans, customer previews, deployment playbooks, and handoffs to field engineering/customer success
Produce concise executive updates, program briefs, and status reports
Implement scalable program processes, tooling, and lessons learned to improve delivery speed and quality
Contribute to executive briefs and participate in customer engagements and technical enablement
Preferred
Extensive Technical Program or Product Management experience leading complex, cross‑functional technical programs; experience with server platforms, firmware, validation, or enterprise software
Strong technical fluency in server systems (hardware, BIOS/firmware/microcode, validation/test processes) and understanding of AI workload characteristics
Proven ability to manage schedules, risk, requirement tracking, escalations, and stakeholder communications
Excellent written and verbal communication; comfortable presenting to senior leadership and customers
Demonstrated customer focus and ability to drive decisions in ambiguous, fast‑moving environments
Proficiency with program tools (JIRA, MS Project, Teams, Power BI); familiarity with Python a plus
Professional experience in semiconductor/server architecture, datacenter/server development lifecycle, or related engineering roles (validation, BIOS, hardware design, cloud SW)
Track record of managing cross‑regional teams and delivering quality products at scale
Strong analytical, organizational, and interpersonal skills; ability to build consensus across technical and non‑technical stakeholders
Benefits
AMD benefits at a glance
Company
AMD
Advanced Micro Devices is a semiconductor company that designs and develops graphics units, processors, and media solutions.
Founded in 1969
10001+ employees
H1B Sponsorship
AMD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (836)
2024 (770)
2023 (551)
2022 (739)
2021 (519)
2020 (547)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
OpenAIDaniel Loeb
2025-10-06Post Ipo Equity
2023-03-02Post Ipo Equity
2021-06-29Post Ipo Equity
Leadership Team
Lisa Su
Chair & CEO
Mark Papermaster
CTO and EVP
Recent News
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