Enterprise Account Executive, Expand jobs in United States
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UserTesting · 6 days ago

Enterprise Account Executive, Expand

positionUnited States
timeFull-time
remoteHybrid
senioritySenior Level
date5+ years exp

UserTesting is the leader in human insight, dedicated to helping organizations craft exceptional customer experiences through actionable feedback. The Enterprise Account Executive, Expand will manage a portfolio of strategic enterprise-level customers, focusing on driving growth and engagement while collaborating with various internal teams to expand UserTesting’s value across departments.

Consumer ResearchMarket ResearchMarketing AutomationProduct ManagementSaaS

Responsibilities

Own and grow a portfolio of existing enterprise customers by exceeding monthly, quarterly, and annual expansion targets
Develop champions and advocates within accounts to unlock use cases, demonstrate ROI, and drive platform adoption across teams and subsidiaries
Lead a consultative, value-based sales process using the MEDDPICC framework, targeting stakeholders from practitioners to C-level executives
Partner closely with internal teams to execute end-to-end sales motions, from opportunity identification to close
Deliver compelling proposals and presentations that justify expanded platform use based on real business value
Forecast accurately and track pipeline health using Salesforce (SFDC) and key sales metrics
Strategically plan account expansion efforts and regularly review progress toward goals with your manager

Qualification

Enterprise SaaS salesMEDDPICC frameworkSalesforce (SFDC)Stakeholder managementRelationship-buildingEmotional intelligenceCollaborative mindset

Required

5+ years of success in Enterprise SaaS sales, with a track record of closing 6–7 figure deals and surpassing quotas
Proven ability to expand usage within complex organizations across multiple functions (Product, Research, Design, Marketing)
Experience navigating and influencing stakeholders at all levels, including C-suite decision makers
Skilled at managing multi-threaded sales cycles and internal/external stakeholder dynamics
Confident using structured sales methodologies (e.g., MEDDPICC) and maintaining up-to-date pipeline management in CRM systems
Exceptional relationship-building skills, emotional intelligence, and a collaborative, team-first mindset
Willingness and ability to travel up to 30% of the time

Company

UserTesting

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Glassdoor3.4
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UserTesting is an on-demand human insight platform designed to improve customer insights.
dateFounded in 2007
location
San Francisco, California, USA
people-size501-1000 employees
web-link
http://www.usertesting.com

Funding

Current Stage
Public Company
Total Funding
$152.74M
Key Investors
Scottish EnterpriseInsight PartnersAccel
2022-10-27Acquired
2021-11-17IPO
2020-11-17Grant· $4.24M

Leadership Team

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Eric Johnson
CEO
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Jamie Anderson
Chief Revenue Officer
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Recent News

Business Wire
UserTesting Acquires User Interviews to Strengthen the Industry’s Most Comprehensive Customer Insights Solution for the AI Era
2026-01-07
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HeyMarvin Earns ISO 42001 Certification, Setting a New Standard for Responsible AI
2025-10-27
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Golden Quarter brings ‘cautious optimism’ as retailers eye growth
2025-10-23
Company data provided by crunchbase